Old Navy, a popular clothing retailer, offers a wide range of fashion options for the entire family in their Washington, DC location. From trendy maternity wear to stylish clothing for women, men, and children, customers can find casual basics and seasonal must-haves. The store's convenient online ordering with in-store pickup adds to the shopping experience. The staff at this Old Navy store is consistently praised for their exceptional customer service. Jaqueline, the cashier, is described as awesome, pleasant, and professional, particularly in explaining the store's super cash coupon program. Customers also commend the friendly and helpful nature of the entire staff, including Kayla, Michael, Anthony, and Sasha, who go above and beyond to assist shoppers and make them feel comfortable. While the store's atmosphere may be described as "dingy and downtrodden," the organization, cleanliness, and extensive selection of high-quality products, such as the well-made jeans, make for an overall positive shopping experience. The store's location in the Columbia Heights area of Washington, DC, adds to its convenience for local residents.
Yes. Jacqueline at the front desk and the store manager were super helpful and went out of their way to help me out. Highly recommended staff and store. A+++
September 2025
Really strongly like this location - bought pants here while living in Columbia Heights. Product selection was awesome!
August 2025
Jaqueline , the cashier at this location is simply awesome !!. She explained how the super cash coupons work .She is always p pleasant and professional..
