Harris Teeter is a massive grocery store with a great selection of products, making it easy to find almost anything. It offers the freshest, highest-quality and best selection of meats, seafood and produce, along with a Fresh Foods Market with deli, baked goods and chef-prepared meals. The store has a nice layout, spacious aisles, and is clean and well-organized with plenty of staff. However, experiences can vary. Some find it a very nice grocery store, while others note the produce can be hit or miss and not always as fresh as hoped. There have been reports of the store appearing neglected, dirty, and uninviting with issues like spilled product, no carts, and vagrants by the doors. Customer service incidents involving a lack of professionalism and disrespect have been noted. Practical frustrations include locked self-service cases that are not working, causing significant delays. The store is also described as charging premium prices.