“This is one of my favorite stores to go to in the city, be it for a specific item or just to stroll through and chat with the incredibly friendly staff on a lazy day. I've had countless experiences here that have left me with a genuine smile on my face!”
“I love going to the store. They have a lot of great things and the employees there are very excellent and customer service even when I can’t go upstairs someone comes down to help me to make sure I have the right thing I like to thank you👍🏽”
“Really can't say enough good things about this place. It's so important to have a good hardware store in your neighborhood, and having this just a few blocks away is amazing. The store is staffed exclusively with amazingly helpful staff who can answer any question you bring, and will take you right to the exact spot in the store you need. I've wandered in here with many different minor problems over the years and I've walked out with a solution every time. They're also incredible easy able returns, so if one of a few options might fix your issue, you can just buy them all and make a decision when you get home, then just pop back and return what you didn't need. It is easy to approach projects with confidence when I start here! It's also always worth it to pop over to the housewares side of the store - there's always something up there you end up needing and you can even grab some essentials from a local place instead of CVS up the street.”
“Super helpful and friendly staff from enyry to checkout - Even though I didn't get my particular issue resolved, I was given plenty of helpful tips on next steps”
“The Ace Hardware on Upshur St N W, DC is a very good go-to store. They can meet your needs and give very helpful advice. The store is very clean and organized. Great customer service, too.”
“My recent visit was made noteworthy by the exemplary service of your staff. Robert assisted me in locating specific components with a level of thoroughness and alacrity that is truly commendable. His expertise ensured that my requirements were met without delay. Additionally, the pleasant demeanor of the front-desk attendant added a layer of genuine hospitality to the experience. It is clear that your team prioritizes both technical proficiency and client satisfaction.”
“I recently revisited after moving away a couple of years ago and had forgotten how much I love the Glover Park Ace. From the outside and when you first walk in, it looks like it's going to be small with limited products, but it's surprisingly large considering its location on Wisconsin. They've used every inch of the space to stock a wide selection of products while keeping it well organized and tidy. I do a lot of home maintenance and home improvement projects and the staff here are awesome - super friendly and always nearby and ready to help.”
“A hardware store like they used to be! You can get pretty much anything you need here. They also have a plant shop attached. The staff is very friendly and knowledgeable, I have always had positive experiences and left with everything I needed (and then some ?). This place is a DC classic and I highly recommend it for household needs.”
“Had a key made, plenty of parking, friendly key maker who went above and beyond, greeted when I walked in. Definitely coming back. Need more stores like this in our neighborhoods.”
“This is my local Ace Hardware, and I wanted to give a shoutout of thanks to Bill for helping me choose a power drill with some great tips and advice. He was incredibly kind and helpful and I will continue to frequent this store. Thank you Bill!”
“Their customer service is sterling! I had a problem with a faucet (that I purchased elsewhere) and Weaver's representative contacted the manufacturer, identified the part number, and ordered a replacement part even though the warranty had expired. Wow -- Thank you, Candace!”
“This was the best building supply shop I have been to. The staff was very friendly, the bathrooms were clean, and they even had free soda and popcorn. The staff outside got my material very quick and helped me load it.”
“I started this review months ago and never finished. That review had 1 star. As usual...this location is absolutely no help. I stood by the drills waiting for assistance. Someone from customer service called across the loud speaker for me and no one came..Now, December 24...I had a very pleasant experience. I didn't need to ask for any help. lol Well, honestly there were 2 guys in the floral department who did stop to answer my question, there was a woman who scanned and told me the prices since the plants were not priced.So, I must say I did receive help. Now theee best part! All of the plants were 50% off! I am in awe and so happy. So guess what!!! I'm giving 5 stars all bc of that. lol there was a little lady who told me "look the Christmas plants are 50%. I told her...and so are all of these." We both were so excited.”
“The staff (young people) in the garden center were very helpful and friendly! Well stocked, clean. Have made returns at this DC Lowe’s seamlessly. Spacious parking lot. Keep hiring good folks. I will be returning! God bless.”
“OMG l had the best Experience at the 901 Home Depot location a couple weeks ago on 9/12023 inside the paint department. I don't remember the gentlema's name, but he was friendly knowledgeable and engaging. Hi offered expertise advice and suggestions. I rarely get any of that when l shop at Home Depot , employee are usually reactivate and just know which direction to point me in. The rarely know the products. I Recommend it”
“We had an excellent experience at this Home Depot! El Jah, the lot associate, was amazing. He helped us load a large patio set into our car and stayed positive the entire time, even though we had to try several different ways to fit the heavy boxes. His patience, professionalism, and willingness to help really stood out. Mike, the head cashier, was also incredibly helpful and made the whole experience even better. I truly appreciate the teamwork and great customer service from everyone involved. I also noticed that the associates had water available while working in the extreme heat, which says a lot about Home Depot taking care of its employees. It’s great to see a company supporting its team while they work hard to take care of customers. Thank you all for such a positive experience!”
“OMG l had the best Experience at the 901 Home Depot location a couple weeks ago on 9/12023 inside the paint department. I don't remember the gentlema's name, but he was friendly knowledgeable and engaging. Hi offered expertise advice and suggestions. I rarely get any of that when l shop at Home Depot , employee are usually reactivate and just know which direction to point me in. The rarely know the products. I Recommend it”
“I wanted to post my experience since the review here are so old. Everyone I interacted with was kind. Multiple people tried to help with my questions, were patient and generous with advice. I wouldn’t describe the employees as overly warm, but they absolutely knew their work and were willing to provide assistance!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.