PNC Bank strives to provide a range of products, services, and digital solutions to help customers better manage their finances. While the bank's ATMs and drive-throughs are sometimes out of order, customers generally find the staff to be helpful and professional, though some report experiencing long wait times. Some long-term customers have encountered recurring issues, such as payment declines and insufficient staff training. However, many customers appreciate the respectful treatment they receive, with one reviewer praising the exceptional service provided by a teller named Courtney. Overall, PNC Bank aims to assist customers with their everyday financial needs, though there is room for improvement in certain areas of customer service and operations.
I've been a PNC customer for decades, going back to when it was Riggs Bank! I am new to the Brookland branch, about five years, and have always found the tellers, manager and guards very accommodatingly, not so the ATMs. Don't use drive-through so can't comment.
April 2025
Easily got money from the ATM in here so it's a very good place to do that is safe you got good lighting and good surroundings
April 2025
Easily got money from the ATM in here so it's a very good place to do that is safe you got good lighting and good surroundings
