Saks OFF 5TH offers a unique shopping experience, particularly known for its sales and clearance prices. The store provides a variety of items, including clothing for children, women, and men, as well as perfumes. Many customers appreciate the pleasant atmosphere, noting that they can shop without feeling closely monitored. While most shoppers report positive experiences, some have faced challenges with customer service. Issues have arisen when staff were unavailable to assist, leading to dissatisfaction. However, employees like Meekhi have received praise for their helpfulness and professionalism, resolving concerns effectively and enhancing the shopping experience. Despite some opinions that the prices can be high, particularly for a clearance store, others have found great deals, especially on jewelry and outerwear. Overall, Saks OFF 5TH remains a popular destination for those seeking discounts on brand-name items in the heart of Washington, DC. Customers are likely to return, especially after positive interactions with attentive staff.
Competent rep handled my return quickly and effectively. However, the mood in the store is bleak. Verging on hostile.
December 2024
First time there. Sale prices available. Nice shopping experience, no one following you around while you shop. Very important!
September 2024
Selection is fine but it was the middle of the day on a Tuesday, the checkout line was 7 people deep and one person was working the register. Kinda ridiculous for an 'upscale' department store. Also some stuff here is made in China, that's typically cheap garbage and should be avoided.
