The UPS Store #1966 in Washington provides a range of services including packing, shipping, printing, document finishing, notary, shredding, and faxing. This locally owned store is dedicated to helping customers efficiently. Many reviews highlight the outstanding service provided by the staff. Destine is noted for resolving issues with the UPS customer service line, making the process painless. Brian Combs is praised for his personable and efficient service during notarization and shipping. Another customer appreciated the professionalism and helpfulness of a staff member who assisted with a time-sensitive printing task, demonstrating a willingness to go above and beyond by offering to edit photos while helping others. However, there is a mention of declining service quality, with one customer expressing dissatisfaction and opting for a competitor. Overall, The UPS Store #1966 aims to deliver a positive experience, although there are mixed feelings about consistency in service.
The store under promised and over delivered. I was so pleased. The associate told me it was after the cutoff point so next day delivery would be Saturday. My package was delivered on Friday which means he made an extra effort to get it out the day I was in the store, which was Thursday.
March 2024
I was having a lot of trouble with the UPS customer service phone line but Destine at this store helped me get my problem solved painlessly. Thanks very much!
October 2023
Just got some documents notarized and shipped in a speedy transaction. Brian Combs couldn’t have been more personable or efficient. Great service!
