The UPS Store #0535 in Washington is a locally owned and operated business that provides expert packing, shipping, printing, document finishing, and more. Conveniently located near the Van Ness Metro Station, it offers services like mailbox rentals, notary, shredding, and faxing. Customers consistently praise the friendly, knowledgeable, and efficient staff, particularly Thomas and Brian, who are recognized for their exceptional problem-solving skills and professionalism. The store has a reputation for delivering top-tier service, with many loyal customers returning for the welcoming atmosphere and reliable assistance. Overall, The UPS Store #0535 is highly regarded for its outstanding service and commitment to customer satisfaction.
They need a sign here about the ledge when you walk in the door. I cannot imagine how many people trip on it when coming in. I’ve had great service here in the past but it depends on who is working. Some employees seem very checked out and robotic.
July 2026
Anita was wonderfully helpful, efficient, and kind. The store was very busy, and she juggled a series of complicated requests with poise and worked very hard to assist everyone in a timely fashion. A great experience!
June 2026
Thank you SO much to all the UPS workers at this location. They were super helpful with my all my drop offs for packages. Shoutout to Alex for answering all my questions and being super patient with me as I was hauling 20+ boxes!