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“VERY friendly, polite, professional, and courteous associate (Employee 368213) that helped me and worked with someone in the back to find a smaller box, thus reducing my cost. It was a very pleasant experience!!!”
“I’ve been to this location multiple times for returns across different vendors, and the experience is consistently the same: quick and painless. I’m in and out in under 2 minutes every visit. The staff are sharp, fast, and clearly know what they’re doing. No long lines, no confusion, no wasted time. If every retail errand ran this smoothly, the world would be a better place. Highly recommend this location for your shipping and return needs.”
8:30AM - 6PM
20 Penn Mart Center, New Castle
Mailbox Centers
“1st time customer. Friendly service, nice atmosphere. Took my items in Friday 8/15/25 , explained the process, they boxed everything and was delivered before scheduled time. Scheduled for next Friday or later and received package on Monday 8/18/25 international package. Thank you so much for the great experience.”
“The owner Steve is a great guy. I have been going there for some time, and have never had any problem whatsoever. He also does a great job with my packages. Also, the location is so convenient.”
“I wish I knew his name ?, but employee number 171242 is always the friendly face that I look for ☺️ He’s always so pleasant and friendly when I visit and tonight he went above and beyond to help me out. I parked at the curb because I’m currently in a boot and I don’t even know how he saw me, but he came rushing out to assist me with getting my packages out of my car. I truly can’t thank him enough ☺️”
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
“Always an excellent experience with using this UPS store and drop off for returns. They're open seven days a week to accommodate any individual(s) needs. The associates there are so accommodating with whatever you need done. Even when a crowd of people come in at once the team spring into action directing people with specific needs to the location(s)/counter to get the line reduced back to normal size. I would recommend this shipping center to my family members and friends alike.”