The AT&T Store in New Castle offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including prepaid and unlimited options with 5G service. Reviews consistently highlight impeccable and amazing customer service, describing staff as very helpful, friendly, professional, and kind. Multiple customers report that their issues were resolved in a timely manner, with specific praise for the efficient and great service that turned lengthy problems into quick solutions. The experience is frequently called great, earning the store high recommendations and an A+ rating for its customer-focused assistance.
Very happy and grateful for the help and best customer service by Cliff. He's a lifesaver. Glad my phone charges once again. 5 stars highly recommended
August 2025
Went in for an upgrade for my daughter and myself. They were very helpful and friendly. Took time to set everything up on phone and provided good conversation. A+ on service
August 2025
the service is excellent i am happy with the service that cliff give me
