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“On or about September 29, 2025, I pre-ordered the I-phone 17 Pro. I met the area manager, Brian, as well Dylan and Cliff, on this day. The phone was anticipated to arrive in a week. It was delayed however.
Whenever I arrived, staff were extremely accommodating. I took my new IPad early and store manager, Cliff, was extremely knowledgeable when I had issues with cellular data setup prior to a trip on Amtrak.
I later returned to town to be told my phone had yet to arrive and met Andrea. Miss Andrea apologized and assisted me with a phone charger issue.
Upon arrival of my phone, Miss Renee was in training with Dylan, who for whatever reason became my favorite AT&T employee for his very calm demeanor. Dylan appears to try and problem solve all matters without asking for assistance and is proactive over an employee who’d prefer customers leave. The young man is extremely honest in a world full of liars.
Renee exudes a natural smiling energy that can’t be included in her training packet. I hope she goes far with the company without knowing much about her future work ethic. But I’m a fairly good judge of character. Keep up the great work team and everyone deserves a raise Mr. Brian. I’m very satisfied to choose this store over ones in other locations.”
“Came here to express how great of an employee Minnie is. My Mom and I came in to transfer eSIM cards for multiple phones, and she was so extremely patient, despite various technical difficulties with multiple customers. She was BEYOND helpful. I genuinely am still in shock with what she was able to do to make sure all my data was successfully transferred from my old phone to new phone. No exaggeration, she saved me weeks of storage configuration work. Whatever she’s getting paid it’s not enough for all the work she’s doing!!! I watched as she went above and beyond at the very end of her shift, no less! Thank you for helping us, Minnie!
P.S. Metro, please fix the WiFi here so things can run more smoothly for everyone. Thank you :)”
“Always so clean and organized. The owners are very nice and will help you figure out what you need. Sell and apply screen covers for you. They have cases for any phone, most tablets and laptops. Carry all cables, chargers and accessories. Even had a carry case for my ipod pros, Best prices around.”
“Service is really good sheen took care of me and took me through all the steps and explained me everything and suggested me the best device with the best price highly recommended ?”
“The guy behind the register was very nice and knowledgeable. He helped transfer all my info and my notes which are really important to me. the reason i had to take off a star is because they never seem to have the higher end samsung phones in store. ive gone three different times for the s25”
“I want to give a huge thank you to Steve at T-Mobile for going above and beyond to help me transfer my number from Verizon. Verizon was having issues releasing the number, and Steve spent over three hours making sure everything was handled correctly. He was patient, helpful, and stayed on top of everything until my number was finally transferred. I’m so happy we made the switch to T-Mobile. Excellent customer service like this is hard to find!”
“Had a great experience at this metro store.i found good quality products at good price.
O Overall smooth and pleasant shopping experience.
The sales Girl abhi is very helpful.
Thank you.”
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“Ronny was very competent. He was also very polite and accommodating. He did not suggest my husband and I purchase a lot of items we didn't need. What we bought we suggested except for one item. Great experience.”