Victra is a Verizon Authorized Retailer located in New Castle, DE, dedicated to providing the best experience for its guests. The store features knowledgeable and friendly consultants who offer a wide range of wireless devices, including phones, tablets, and accessories. Customers consistently praise the outstanding customer service, highlighting representatives like Angel and Jarrett for their helpfulness, patience, and excellent communication. Visitors appreciate the store not only for its wide selection but also for its capability to handle Internet and TV equipment. Overall, Victra stands out for its welcoming atmosphere and commitment to customer satisfaction, making it a valued destination for wireless needs.
Alexandra was very helpful and patient with my phone problems. Shes very knowledgeable. She solved my issue and helped with another customer that was very upset and I will always come back to see her.
August 2026
Great service Very polite and efficient Representative Ronny did a wonderful job
August 2026
Jarrett was a huge help getting my upgrade done quickly and efficiently! This is a great location to go, better stocked than any Wilmington area Verizons I'd tried previously
