Victra is a Verizon Authorized Retailer located in New Castle, DE, dedicated to providing the best experience for its guests. The store features knowledgeable and friendly consultants who offer a wide range of wireless devices, including phones, tablets, and accessories. Customers consistently praise the outstanding customer service, highlighting representatives like Angel and Jarrett for their helpfulness, patience, and excellent communication. Visitors appreciate the store not only for its wide selection but also for its capability to handle Internet and TV equipment. Overall, Victra stands out for its welcoming atmosphere and commitment to customer satisfaction, making it a valued destination for wireless needs.
Ronny was very competent. He was also very polite and accommodating. He did not suggest my husband and I purchase a lot of items we didn't need. What we bought we suggested except for one item. Great experience.
May 2026
Visited to replace my phone. Devin was knowledgeable and very helpful facilitating the exchange and upgrade of my iPhone issue. Would definitely recommend. The whole store was very clean and the staff were very professional.
April 2026
My salesperson Cameron gave great customer service. Now all Verizon needs to do is reward customers loyalty for being a great customer.
