Public Storage in New Castle offers convenient storage solutions with no upfront costs and the option to reserve online through eRental, allowing customers to skip the counter and go straight to their unit. The staff provides friendly and personal service, with on-site managers dedicated to assisting customers. Reviews highlight the helpfulness and professionalism of employees like Lana, who is praised for her knowledge, patience, and going above and beyond for customers. Lana’s thorough assistance includes helping determine the right unit size and answering all questions, making the process fast and easy. Another employee, Bruce Cooper, is also appreciated for his helpful and professional attitude. Overall, customers find the experience straightforward, welcoming, and efficient, with a clean property and attentive staff making Public Storage a reliable choice for storage needs.
Would highly recommend to anyone in need of storage. Pricing is fair and the customer service was great. Lana was friendly and very helpful. Would definitely use again
August 2024
Excellent service by Lana. The property is very well maintained.
August 2024
This place is great and it's always a pleasure to see Tim...he is always working hard and his service is so welcoming. Thank you
