Victra is a Verizon Authorized Retailer located in New Castle, DE, dedicated to providing the best experience for its guests. The store features knowledgeable and friendly consultants who offer a wide range of wireless devices, including phones, tablets, and accessories. Customers consistently praise the outstanding customer service, highlighting representatives like Angel and Jarrett for their helpfulness, patience, and excellent communication. Visitors appreciate the store not only for its wide selection but also for its capability to handle Internet and TV equipment. Overall, Victra stands out for its welcoming atmosphere and commitment to customer satisfaction, making it a valued destination for wireless needs.
Daniel displayed excellent customer service and leadership with promotions and problem solving with my family account. Jarrett was very friendly and knowledgeable with assisting my family with phone upgrades. I have been a verizon customer for 20 years and I wouldn't go anywhere else! Great job guys👏🏾
June 2025
I did have to wait a few minutes as they were busy with other customers.
June 2025
The Verizon rep was competent, empathic and helped assist my experience go smooth.
