The AT&T Store in New Castle offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including prepaid and unlimited options with 5G service. Reviews consistently highlight impeccable and amazing customer service, describing staff as very helpful, friendly, professional, and kind. Multiple customers report that their issues were resolved in a timely manner, with specific praise for the efficient and great service that turned lengthy problems into quick solutions. The experience is frequently called great, earning the store high recommendations and an A+ rating for its customer-focused assistance.
Buying new phones and service is very stressful for me. Ahlyssa at the Att&T store was so helpful.She was patient helping us and explaining everything. Enjoyed the time spent at this store.
June 2026
My experience in this store was delightful, all the employees are very helpful and knowledgeable. The manager Ahlyssa went above and beyond helping me with the process of setting up my new device. Shout out to Chris and Sierra for the help as well. Thanks to you all.
June 2026
Ahlyssa & the team was great. She was wonderful professional amazing. I will recommend her for all y’all needs
