The AT&T Store in Newark provides phones, tablets, smartwatches, and connected devices alongside wireless data plans for every need, including prepaid and unlimited options with access to nationwide 5G service. The store, particularly noted at the Christiana Mall location, receives consistent praise for staff that goes above and beyond expectations. Reviews describe the team as awesome, great, professional, courteous, friendly, and knowledgeable. Specific highlights include representatives who are patient and take all the time needed to explain devices, assist with technical issues like forgotten passwords or transferring data between phones, and resolve complicated account problems such as fraud detection. Staff are commended for helping customers find the right products for their budget, upgrading accounts to save money, and walking clients through setting everything up. The service is frequently called outstanding, top notch, and an incredible pleasure, with employees earning the highest recommendations for their attentive and informative support.
My sales rep, Emily, was great. She helped me find the right phone and watch for my budget and she patiently assisted me when I could not remember my Apple ID password. She was great!
Also, I interacted with everyone from the store manager to the other reps on my visit, and they were awesome. What a great team!?
February 2024
We had the pleasure of getting Amanda when we came into the store! She was top notch. She went out of her way to explain everything to us and she walked us through setting everything up. She was a pleasure to do business with and an A+ employee!
February 2024
Mardis was outstanding! Best customer I've experienced in a while! Patient, professional and informative. 10/10 would recommend & see him!
