“It is what you would expect and it's about time we got one of these in Rehoboth. It's clean, well run and has all the stuff in harbor freight that you would ever want. No, the tools are cheap and from China, but you can afford five of them for the price of one high-end one. I'm not a contractor that works for me.”
“Great people who take the time to make sure you find what you want. They have almost everything a big box store has, with the addition of helpful and knowledgeable staff. I like giving a small local business an opportunity to sell me what I need before using a large corporation. Also... They can fill permanently mounted RV propane tanks as well.”
“Amazing hardware store. Friendly and helpful staff. I was pleasantly surprised by the overall positive environment. Great hardware store that is clean and has a variety of items affordable prices. Also the outside garden area was beautiful and large parking lot. I would recommend this hardware store definitely better customer service than the other companies in the area. We will be back since my son’s office and condo is a short distance.”
“Posting this review in hopes that the management will see it and correct the issue. Firstly, I love this little hardware store. And as a woman, I’m generally not much interested in what’s in the hardware store when we go. But this little store is different. They have so many cute things to look at and the plants, oh my goodness the plants. They have e plants to look at seasonally. The staff is so very nice and friendly, and always happy to help. I’ve never met anyone there I didn’t like. But here’s the issue. Today (Sunday) I was there a little after 9 am. Grabbed the couple of things I needed, took a quick look outside at the plants and then headed for the check out. Oh my god. Much to my surprise there were about 15 ppl in line when I first walked up. Shortly thereafter there were 13. By the time I actually got to the checkout lady (who was so nice), there were close to 20 ppl in line behind me. There was only one lady checking ppl out. A few ppl asked her why she didn’t have any help. The next person comes in at 10 she said. A number of customers were annoyed by the wait. One told me it’s this way every Sunday morning. He wondered how many times it has to happen before Ace will fix it. We watched an employee make popcorn, and then watch it pop. I asked a very sweet staff member as I walked out why he wasn’t checking ppl out to which he told me that he’s “not trained to work the register.” I find this ridiculous. Perhaps you have your reasons for not cross training, but in the very least s hire additional ppl to work the regis . Check your cameras pls. Ppl will eventually get tired of this and just shop somewhere else. Chk your cameras pls.”
“A little late on this review, but this past winter was a challenge, and I am incredibly grateful to Lowe's for having the Ego snow thrower in stock on such short notice. Coordinating emergency winter weather preparations and snow removal for a large community is no small task, and having reliable equipment readily available made the season much more bearable.
This machine was a workhorse through the major snowfall events we faced. It handled the heavy lifting during multi-day removal efforts, allowing us to keep up with sidewalk pretreatment and clearing logistics effectively. If you need dependable gear when the weather hits hard, Lowe's really came through.”
“Extremely friendly and helpful. Had a strange plumbing part to replace. Everybody working took the time to help us figure it out on our initial and return trip due to the first idea not working.
Thank you all so much for your help and great customer service!”