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“Great company to buy from had an issue with a high dollar item I purchased from them I shipped the item back and they immediately had one shipped back the same day. That’s great customer service. Thank you for taking care of your customers.”
“Really enjoyed the experience at the T-Mobile Experience Store. The new layout is great—set up more like a café with individual tables where a staff member gets you started and then moves to help others while your phone is loading or downloading. It felt efficient and well thought out. The whole process was quick, smooth, and low-pressure, and we appreciated not having to make small talk while waiting for downloads to finish. A modern, customer-friendly approach that works well.”
“These guys are awesome! I went there a few years ago as a newbie for a radio, while I was happy with it, as I learned more about them I found they had sold me a very good radio. While it was more than I needed at the time, I didn't have to upgrade as I learned more about them. Very happy with that purchase!Recently I was having a problem and stopped in late in the afternoon. Tim diagnosed the problem in about five minutes, and he was able to repair it immediately, which was unexpected.Not only do they give great service, but they seem to be a real good group of people. Highly recommend these guys!”
“Decent album collection, some used / refurbished vintage turntables. Also does a lot of repairs / tune-ups as evidenced by the many, not for sale, turntables around the store. Owner is very nice. Been there more than 15 years, but just discovered. Worth a trip if you live in the area.”
9:30AM - 5:30PM
2423 Concord Pike, Wilmington
Electronics
“A big shout-out and well done to the folks at Overture and in particular Robert Bobo, Jamie Wilson, and Cory Beaver. I was looking to upgrade my phono preamp and found Overture with an online search. They gave me an excellent trade-in price (a rare thing indeed!) for my existing preamp (a Parasound JC3 Jr) towards a new Parasound JC3+. The transaction was fast and seamless and I soon had the new JC3+...which turned out to be a defective unit, the first time that's ever happened to me with a new piece of audio gear. Overture contacted Parasound, I shipped the defective unit back to Overture and in just a few days had another new JC3+, which sounds absolutely sublime. It was a pleasure doing business with the Overture professionals and I highly recommend them. I will certainly use Overture in the future!”
“There was a spectacular employee working here that tried her best to be speedy although she was working alone, she tried to get everyone the best deals and showed she was knowledgeable about the products, but most impressively she showed amazing tact. See, I have a massive infection in my leg which can give off a TERRIBLE odor if not changed daily or sometimes twice daily. I hadn't changed them yet and I know it smelled bad. I think her name was Jesse. Anyway, she was extremely polite even though I know she was suffering. Metro should be proud to have an employee with such excellent customer service!”
“My experience at Metro was great! The staff was very patient and helpful. They took the time to answer all my questions and made me choose phone very easily. I really appreciate their great services and will definitely recommend this store.”
“If you need a home theater installed, security cameras, speakers, AV controllers and more, look no further then Symphony Hi-Fi. I call on Leo and his team for all my high tech needs that I have no clue how to install and set up. For over 5 years now he and his staff have provided me with top notch products and the very best customer service! Highly recommend!”
“I love this location. Store Always clean but bathrooms not. I have no other complaints other than the bathrooms not always being up to par. Lines move quick and employees are helpful. Can be slow sometimes to get help in the electronics section but I’m patient so I don’t mind.”
“I was treated with so much great respect!!!!! If I could give them a 10 star I would !!!! Matt was very polite and took care of me 50 times fold !!!!!! I would highly recommend this pawnshop to anyone!!!!!! Cheers !!!!!! Sean & Michelle”
10AM - 8PM
3616 Kirkwood Hwy, Wilmington
Electronics
“The employees we're great helping all that they possibly could I got a great deal Isreal and Carla bent over backwards to help me Kudos to the team I'll tell all of my friends to come and see you Thank you Isreal and Carla”
“These guys are not quick to respond to inquiries and their website has been out of date for some time.The Canadian Dealer Vinyl Sound is also poor for any communications.The BAT gear sounds fantastic but their customer service could be better.”
“Just think what kind of electronics do you need, they have it. Go there by fixing your budget and product, also don’t look at anything else. Either you would be ended up with vast knowledge of electronics by emptying your cash and credits. ?”
“Have been dealing with them for years. They always get what I need as quickly as possible and at reasonable prices. Mark is very knowledgeable about the products he sells.I will continue to do business with them.”
“John, Jade and Christian were very good employees they were very clear and up front with me about the phone process I was looking at. They did very well for themselves!??”
“Gigi was so extremely helpful in every sense of the word. She switched our plan from AT&T to T Mobile super efficiently and with a great personality. Made me excited to be a new customer!!! Thank you!!!”
“Man when I tell you I PRAYED I would get Vince when I got to the store because I had already read the great reviews on Google about him, and he did NOT disappoint!! I was having trouble transferring to my new device I got in the mail thru an insurance claim and customer service couldn't help me over the phone. He did it in 5 minutes tops. MetroPCS better be treating him good!!”
“After trying to move to VZW from T-Mobile on line I was directed to go to the store. I met with Josh and with the assistance of managers Jermayne and Tom my experience was amazing. Josh was able to get me the 3 phones I wanted, explained the monthly plans, explained the porting process and it was all done in a timely manner. My experience exceeded expectations!”
10AM - 8PM
1100 Maryland Ave, Wilmington
Electronics
“Excellent customer service ! They repaired my phone screen in less then 30 min and they will take the Extra mile to help you. Especially sal, he’s a beast. Keep it up guys !!”
Open 24 hours
298 S Maryland Ave, Wilmington
Electronics
“The employees at this location are so friendly! Coffee is always stocked and fresh. The past couple of months they have been improving and remodeling and it’s such an extraordinary difference! Love having a friendly coffee one stop shop.”
Open 24 hours
2100 Foulk Rd, Wilmington
Electronics
“The employees are wonderful helpful not pushy . Its never a problem they work hard to please their customers. I will stop at the 7-Eleven on folk rd. Even if it is nkt on my way . And if I could give them a 7 star, I would, and I never give a 5 star, but they deserve it for sure”
“Withholding scripts already filled for a waiting customer who stepped out a moment to DollarTree store across the parking lot, as usual. Clerk with handicap, pretended that the script was not filled. It was a political statement I've learned. Walked away knowing script was indeed filled. However, target is always wrong here. Exiting store a Police SUV with, K9 in back, pulled into lot and officer entering the store.
Decided to return another time. Called the store and returned another day to pick up script. Same clerk said, not filled. I split. I returned another day...
To be continued ...
Withheld necessary meds from customer for no obvious reasons would take a bold individual. A bit daunting these intimidations rejections are too numerous to spend time on.
Eventually the girl gave up the scripts dated couple weeks earlier. Felt bad for that girl.
Relax deep breath... progressive relaxation, self hypnosis. Make earth a better place to be.
Attitude of gratitude”
2 - 5PM 7AM - 1:30PM
839 N Market St, Wilmington
Electronics
“This location however has a lot of stuff locked up. You have to ring a bell if you want Body wash and some other things. You may have to ring the bell 4 times then leave because its lunch time and you have to get back to your job.”
“I love this Target. It is always nice and clean. The prices are good. My favorite section is the office supplies because Target always has good office supplies. The cashier wasn't grumpy.”
10AM - 8PM
622 S Maryland Ave, Wilmington
Electronics
Open 24 hours
314 N Union St, Wilmington
Electronics
“Oh how I love Mrs C the owner she is one of the kindest person I know store is aways clean coffee is always fresh God Bless her and her family in all they do Thank you for always being a kind person”
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“I visited this location today and had a very good experience with the 3 employees who assisted my grandmother and I. Upon entering the store I was greeted immediately by two friendly faces a man and a woman (they wrote their names down for me but I misplaced the paper), the man instantly helped my grandmother and I. He was very informative and patient due to a mix up with our previous provider. He helped as much as he could and we left very satisfied with our visit to this location. I would definitely recommend this location because not only did the employees treat us with over the top great customer service but each customer after us got the same great service as we did. Also the location was clean inside and out and the atmosphere was professional but relaxed so overall it was a 10/10 experience I will definitely be returning for any of my T mobile needs. I was at this location on 10/15 around noon.”