Verizon's store in Wilmington offers a wide range of mobile, 5G home internet, and business solutions. Customers can conveniently schedule in-store appointments or place online orders for pickup or same-day delivery. The store's friendly and helpful staff, such as the kind gentleman, kind woman, Ricardo, Paul, and Krdow, have been praised for their excellent customer service. Customers have reported positive experiences, with the staff being described as thorough, transparent, and compassionate, even during challenging situations like a stolen phone. The store carries the latest iPhone 15 Pro Max, and customers have expressed satisfaction with the overall service and products provided by Verizon.
First time there, I was switching phones.I had to wait, but it was worth to wait.Tom was awesome.The whole staff welcoming everyone who walked in the door I put this as my favorite place to go very knowledgeable and help me out.Now i'm on the verizon team away from the other guy
April 2026
i came in looking to upgrade and was helped by David. he was super knowledgeable and helpful, and answered every question i had. everything was super straightforward and i had a great experience!
March 2026
Jania provided excellent customer service and phone/internet option plans. User friendly and a wonderful personality. Top Notch!
