“Visited the store yesterday and had an amazing experience! I had been running in shoes that were continually creating issues or causing injuries for me. And, after chatting with Howard for over an hour to get my gate evaluated and feet fitted for the right shoes, we found the perfect ones for me which are so comfy. DE Running Company offers high quality service and you can tell the people who work there know their stuff and care about what they do!!”
“The type of service I received is nothing short of amazing! From the online purchase, to my front door was a little under 48 hours!!! This is the type of independent business I can wholeheartedly support! The product was as expected, with zero surprises. I hate surprises. 🤣. A Delmarva company is always a bonus. Iykyk.😎. Thank you Kinetic/Nocturnal! I'll definitely be back!”
“Hands down the best adult store I have ever been in! This place has literally everything. The only trouble you’ll have is trying to make a decision with all of the options! On top of the awesome selection, the gals Sheila and Marie working were super helpful in guiding me to just what I was looking for! Will certainly be back again and soon!”
“I was met with excellent service. I came in with a pair of NB shoes I had ordered online. They were a size too small for me. The staffer quickly resolved the issue. He measured my feet and determined I needed a wider version. But he also brought out the next half size up just in case. He was correct. The wider version was just what I needed. This made him more helpful than the podiatrist or the orthopedist I had seen.”
“I had such an amazing experience with Peter Kate! One of my packages was stolen, and they went above and beyond by personally hand-delivering my replacement package to the post office so it could ship out the very same day. Then, I had an issue with one of my necklaces, and they sent me a replacement the very next day with no questions asked. Everyone was so kind, understanding, and truly cared about making sure I was taken care of. It’s so refreshing to find a boutique with customer service this incredible. I’ll absolutely continue shopping here and can’t recommend Peter Kate enough! 💕”
“Wasn't sure if i was gonna find anything when i went in. They label this clothing store as more fir the younger generation. But I found a nice pair of sneakers and a t shirt. The staff is very helpful and the music is cool. Awesome urban clothing store in downtown Wilmington.”
“Always Good Service never had a problem. Those my Boys. Specially Smooth. The Owner is very kind always clean inside also. Keep me coming back Family❤”
“When we went the store’s online hours said they open at 10:00 AM, but they actually didn't open until 11:00. We arrived about five minutes before 11:00 and waited outside, we were able to go in without much of a wait. Once inside, the experience was very different from another store we visited. The sales associate was friendly, helpful, and attentive. He brought out both shoes for us to try on and was available to help us while we looked. I now noticed they updated the online hours to reflect the actual opening time. Thank you. We had a good experience with the service at this location.”
“The owner really knows her stuff. I have always had narrow feet so I have to go to specialty shops. Most stores never have the solid well made brands that come in a variety of widths and sizes. Ive had SAS shoes for over a decade and they last and keep their support for much longer than others. Fabulous selection of those and a few other brands. I have a great experience every time, I get what I was looking for and 1-2 more pairs that I need or didn't know I needed! Great prices. And I love supporting local family business.”
“I’m about seven years late on this review. All my groomsmen and I rented our tuxedoes from here. Lenny didn’t disappoint! Great selection at an affordable price. Support small business!”
“I went to Famous Footwear at Concord Mall, Wilmington, DE today to get clarification on a pair of Nike sneakers I had just purchased online a few days prior for my grandson for Christmas. The packing order and the shoebox description did not match. I was assisted by Val who researched and cleared up my concerns within minutes and I was now comfortable that the contents were the correct shoes. Additionally, Val saw that the shoes in question were now on sale and offered to credit me the difference. Wow…this is outstanding customer service!”
“I can't say enough great things about the service I received! I stopped in to make a return, and Glen made the entire process quick, easy, and stress-free. What impressed me the most was that he was helping another customer at the same time, yet he still made me feel like a priority. He handled everything with professionalism, efficiency, and a genuinely positive attitude. One thing I noticed right away was how friendly and welcoming every associate in the store was. It's clear this team takes pride in providing excellent customer service. Glen, however, truly stood out. His ability to multitask while still delivering such personal, attentive service is a rare quality. Great customer service deserves to be recognized, and Glen absolutely deserves the praise. Thank you for making what could have been an ordinary return into such a positive experience. I'll definitely continue shopping here because of experiences like this!”
“I ran all over the place to find sneakers for my son. We went to Al's...ended up being my last stop. Great customer service, I was able to stay in my budget, and my son loved his sneakers!!!”
“I went into this store to purchase some sneakers. The staff was so helpful and kind. The store workers stayed with me until I found a pair of sneakers that were best for me. They went around the store to find sneakers that were comfortable and trendy. I loved what I purchased and the staff. They were super nice and patient. So if your looking for good customer service and sneakers this is the place to go.”
“The guy Savion was a great help.... Store was clean.... A lot of decent things to choose from.... Was greeted upon entering the store... Great experience... And got a lot of help and advice.. would definitely recommend... And Savion did an amazing job... He made the shopping experience great”
“Its alright but the one in New Jersey has way better fashion and different fashion from the Delaware store its in Vineland NJ really like their store they need more better clothes”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
The "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.