“Jonarya was friendly from the start. Answered all my questions about multiple phones and all my pricing options while trying to work with my budget. She is one of the greatest sales representatives I've had the pleasure of working with. Her customer service and eagerness to help me get what I was looking for and wanted made the transaction a pleasure. I look forward to doing more business with her in the future. I highly recommend this store because of my experience. Jonayra has you covered and will make sure you get a good deal and what you’re looking for.”
“Thomas Newberry store manager was a wonderful help solving 4 problems on my
Cell. He was very professional and no high pressure tactics when discussing adding a service. As an elder I appreciated so much the time he spent and his patience with my problems of Google Calendar sync, zoom, and texting.”
“The young lady that helped us, Angie, was amazing. She definitely knows her phones and how to set them up. She showed great customer service and pride in her job.”
“I called from South Florida asking for help getting an iPhone charger and lightning cable to a friend in the hospital nearby this North Gainesville AT&T store. Austin took the charger to the hospital right away. My sick friend was so relieved. Thank you for helping someone you never met. You are a great human Austin!”
“Today, Jesus provided exceptional assistance, demonstrating remarkable patience and professionalism. While I acknowledge that I may have been demanding, it was not out of malice but due to the nature of my requests. Despite the challenges, Jesus remained attentive and dedicated, ensuring that my needs were met over the course of several hours.
What stood out was his ability to manage multiple responsibilities simultaneously. Even as other customers arrived, he handled their needs efficiently and with grace, despite encountering some individuals who were less than courteous. His composure and commitment to excellent service were truly commendable.
I am deeply grateful for his efforts and believe his contributions deserve recognition. His bilingual skills further enhance his value as an employee, and I strongly advocate for him to receive a well-deserved raise. Jesus exemplifies the qualities of a hardworking and indispensable team member.”
“Justen was super helpful to us when we inquired about ATT Air. Very personable and welcoming. Also ATT Air was awesome and fits our situation. If you ever need help he is your guy!
What a great turn around! Thank you again for the awesome service!”