Metro by T-Mobile offers excellent customer service, with helpful and friendly representatives like Brittany, Brooklyn, Erika, and Ilka. Customers praise the staff's ability to assist with phone setup, answer questions, and provide personalized solutions. The store is described as a great location with an overall positive experience for visitors. The manager is also noted for their polite and helpful manner. Customers highly recommend this Metro by T-Mobile store for its outstanding service and care.
Brittany is an awesome customer service representative she helped me with setting up my phone and new service and helped me with a new charger thanks for the help .
June 2024
Pablo helped me set up a new line, great customer service!
April 2024
I went into this store after having a bad experience at the other one and Brooklyn took really good care of me she got me a new phone and answered all my questions she also was able to transfer all my apps excellent customer service skills thanks Brooklyn and also the manager was very helpful and polite