“Been going in this store for a couple years. Had Jaime today, trying to upgrade internet and figure out my bill. She is awesome. Friendly, super chill and funny. Thank you Jaime. You are awesome!”
“My coworker was put in a difficult position by a different Tmobile where they made him think he had to buy new lines and devices. We came to this Tmobile with these issues and staff member Joel was very thoughtful and efficient in helping resolve this! Thank you Joel.”
“Shelly was great she does an amazing job I was stressed about my phone and she took that away she is great at what she does come see her she's the best.. and just to bring up the situation that I just saw this review of this gentleman that was in the store with us she tried to help him but she was very busy with two other customers so she told him to give her a few minutes and then she finally got to help him and he was excited I don't understand why people do this she actually really helped him people are so ungrateful and she was helping three people at once including him”
“Bradley is the man. Good attitude, well-mannered kid, super helpful. I’ve been dealing with Spectrum’s bs for so long, these guys got me set up with reliable internet, in and out in 15 minutes for cheaper lol. Why did I not do this a year ago? Insanity that anyone is still dealing with Spectrum”
“Great Service from Malik. Got me set up with. New phone and Case. Very happy with the pricing. Also his Co Worker AJ helped with my trade in. 10/10 Service. Happy to be with Verizon.”
“I went into the store for a black Friday sale on the iPhone 17. I met with an associate in the store, whose name was Stephen Harvey. Stephens exceptional customer service skills help me every step of the way to be able to get a 17 Pro Max for my grandson for a Christmas gift And he also helped me with getting an iPhone 17 Pro for myself. End results, I got to add five channels to my streaming, and he made sure that my grandson‘s phone was up and running before we left the store. He also lowered the cost of cable bill and phone bill. I’m not only give a five star rating. I gave Steven Harvey a five star rating for his customer service skills. Thank you, Steven and have a very Merry Christmas and Happy New Year!!!!”
“I can’t say enough good things about my experience at this AT&T store, all thanks to Michelle! From the moment I walked in, she was friendly, welcoming, and genuinely eager to help. I came in requesting a quote, and not only did she thoroughly address every question I had, but she also provided clear explanations and broke down the details in a way that made everything easy to understand.
What truly stood out was how Michelle went above and beyond—she didn’t just give me the information I asked for but also offered additional advice and tips that I hadn’t even considered. It’s rare to find someone who cares so much about making sure customers feel informed and valued, and Michelle absolutely nailed it.
Her professionalism, patience, and positive attitude turned what could have been an ordinary visit into an exceptional experience. AT&T is lucky to have her on their team! Thank you, Michelle, for the outstanding service—I’ll definitely be coming back because of you!”