“Beware when buying large appliances we got our air conditioner installed this weekend and discovered it was 6 years old and the compressor doesn't work right. Also no working electric carts for the handicapped. Assistant Manager suggested that we bring it back for a refund. That's no help since we paid someone $150 to install it.”
“Home Depot is a well-known big box chain for home improvement goods and services. And, what typically sets the chains apart is their customer service, supply of goods, and the ease of doing business with them. At this location, I've shopped in store, online with pick up at customer service, online with curbside delivery, and online with home delivery. Each of these shopping experiences have been solid for me. And when I've needed to return an item, the process has gone smoothly. The employees have all been helpful. Some purchases here include a soil probe, mulch, lightbulbs, and Ryobi brand power tools, one of the brands that Home Depot highlights. I don't hesitate to purchase here for to all of the above reasons and will continue to frequent here. One note: The location is in a shopping center with Target so the traffic is higher than at stand alone locations.”
“I wanted to take a moment to thank Isaiah, Roger, and Bonnie for their outstanding customer service this morning. I went in to look at a water heater and ended up exploring tankless options. What I thought would be a small project quickly grew into a much bigger task, but thanks to their knowledge and expertise, I learned so much in such a short time.
They went above and beyond to make sure I felt confident in my decision and took the time to ease my concerns. Even though I’m without hot water until Saturday, they truly put my mind at ease and made this experience a positive one. I really appreciate all of you!”