PNC Bank offers a range of products, services, and digital solutions to help customers manage their finances. Reviews of a specific branch highlight that the staff are great, fantastic, polite, efficient, and thorough. Employees are noted for providing excellent service even when busy, going above and beyond for customer satisfaction with professionalism and experience. Specific assistance with a HELOC loan, a mortgage, and a wire transfer for a home closing received high praise. The bank itself is described as good to customers, with a positive mention that they answer the phone. A noted criticism is that some banking procedures, like replacing a card, can take several business days.
Great customer service . This bank helped me retrieve my funds
September 2025
The staff are always so nice and helpful however I can't tell u how many times I have been inconvenienced due to the outside ATM not excepting cash..I had to come the next morning, now late to work
July 2025
I received 1st Class Customer Service and I am thankful to have PNC as my bank. Thank you. 🌞
