Verizon Business Services offers strong customer support, particularly from their manager and staff. Customers appreciate the exceptional service and willingness to help, especially during complicated situations. While the staff is generally good, some reviews note that processes can take longer than expected, occasionally requiring multiple visits. Overall, the team is praised for their ability to handle issues calmly and effectively, making the experience easier for customers despite any challenges they may face.
The manager at this store (Mercedes) is seriously amazing! Everyone knows phone stuff can be such a pain but she makes it easy and is willing to help you through every step of the way while making sure everyone is taking care of at the same time multitasking magician!
September 2023
The staff is pretty good, but sometimes it takes way too long to get things accomplished , Sometimes requires multiple visits
November 2022
Excellent!!! We were experiencing major technological issues. We then wanted to split the plan but our account manager was giving us difficulties. However, Megan helped and guided us through every step with her exceptional customer service. We've been to this branch of Verizon multiple times and never disappointed.
