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“Tracking so-so, knew the day it was coming but not the time frame period and got a phone call it was here so we waited around a lot of extra time. That being said the delivery guy was amazing. Very helpful went beyond duty. I loaded us to some damage to the box We took some picture that was okay and he took the extra time to place it actually in our garage. Very nice and helpful person made the whole thing a good experience”
“Unfortunately didn’t get her name, but she knew what she was doing and was efficient. She was there this past Saturday morning. The store was also clean and organized. They also had packing tape on the side in case you needed some.”
“Went to FedEx around the corner and they gave me guff about how my package was wrapped.
Came here and it was accepted with zero issues. I've been to this location a few times and have always had a positive experience!”
“If you have a HAPPY return, AMAZON or have to send your teen the shoes they forgot at college they have you covered. Everyone who works here is great. I haven’t been anywhere else in 10 years!”
“I was very satisfied with my experience! It took me a minute to find them via bus! The customer service was A+ Jackson assisted me with personable & knowledgeable customer care!! He was very personable while focusing on making sure my transaction was handled properly! I can't go wrong for my postal needs. Convenient & excellent customer service👍👍”
“I used this company multiple times for my logistics needs. They always stayed on top of it. These guys helped me recover freight last minute even when capacity was tight.
I would recommend this company anytime.”
“(Translated by Google) Excellent service ! I have already shipped with them many times and everything arrives perfect! Seeing my family in Venezuela receive their boxes is the greatest happiness !! Thank you One Snap Cargo for making this possible! Thank you so much! Great service!(Original)Excelente servicio ! Ya he enviado con ellos muchas veces y todo llega perfecto ! Ver a mi familia en Venezuela recibir sus cajas es la felicidad más grande !! Gracias One Snap Cargo por hacer esto posible ! Thank you so much! Great service!”
“Love this location, I literally pass two others to come to this one , the staff is very friendly and always eager to help Jacalyn and Tori are the best ! I always trust them with packing and shipping my car parts without hesitation”
“This is the best FedEx center I've ever been to. They are well staffed and always friendly and extremely helpful. I am always in and out in a timely manner and have no complaints. I have been here on busy days and slow days and have the same amazing experience. The store is clean, well stocked, and has a wonderful atmosphere. Albert specifically is a great employee and has always been extremely helpful.”
“I use this UPS for all my shipping needs including all returns. They always say hello, thank you and good bye. They are always helpful and pleasant, I’ve never had a bad experience even when I make a mistake on a return they take the time to make it right”
“I had an excellent experience at FedEx! I work for Mayo Clinic and needed printing completed quickly, and everything was ready the very same day. When I went in to ship the printed materials along with several other items, Kathy, the assistant manager, was absolutely amazing. She patiently helped me pack everything and made the entire process so easy, even though I had both of my children with me. Kathy is genuinely kind, patient, and helpful—she truly made my day! I will definitely return to her for all my future printing and shipping needs. She is the best!”
“The team at this location was SO great, accomodating a last minute print project for a conference we were attending at the resort. They went above and beyond providing us with samples and pricing options, going to another store to get supplies needed to finish the job, and staying late to get it done in time for our meeting. Super appreciative of how helpful, professional and quick they were!”
“Michael was so helpful with my printing and was so very knowledgeable of the paper quality I needed for a specific project. He also went above and beyond with the sizing/placements I needed for the particular project I’m working on. I will for sure be back again. Autumn was great too!!”
“I had to go and find an old school phone charger plug for my 82-year-old mother who had fallen and broken her hip. She needed something to charge her phone and the salesperson who was there literally worked two different customers at the same time without making neither one of us feel put out that he was multitasking. It had been a rough day and his simple act of multitasking and getting me out of the store quickly made my day a little better.”
“Every time I go into this UPS store, Carlos has helped me. I have to say he is so calm and knowledgeable. That’s a young lady that works there as well. Usually when Carlos is there and she is also very hopeful. The only thing I don’t like about this UPS store is the 24 characters you have to use simply to send something to your printer.”
“Great service !! I went to another ups and they said our system is off u can’t return but I called this store they said very kindly come bring it we can still do it! They even gave me a receipt awesome work my location from now on!”
“Best location in the Jax & Ponte Vedra area. Had a great experience with Cornell. He was really knowledgeable, friendly, and able to help answer all our questions.”
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“I’ve been going here for years and the staff has always been helpful and pleasant. I’ve never had to wait long (even during the holidays!). I’ve sent mail, returned Amazon packages, and used their notary service. All good, every time. This is my go-to UPS store.”