Banks in Auburndale, FL

“Not much of a fan of banks but the lady’s here at the Auburndale branch are wonderful and have truly been my life savers. They go above and beyond for their customers even greet me by name when I arrive I feel welcomed. Highly recommend anyone in the area to bank with them glad I have them in my corner.”

“am giving a five-star review because of the exceptional customer service provided by Dylan Davis. If I were rating the bank alone, I would honestly give it three stars. The only reason I did not move both my business and personal accounts elsewhere was because of Dylan’s dedication and commitment to helping me resolve issues that were created by the bank.

Dylan worked tirelessly, professionally, and diligently to correct the situation and kept me informed throughout the process. His efforts are the reason I remained a customer.

The bank later sent me a customer survey, but the survey was not clear about what was being rated. As a result, I gave what I thought was a review of the bank and left a negative rating. A friend of mine, who has banked with MidFlorida for many years and originally recommended the bank to me, later explained that my response had actually reflected poorly on Dylan rather than the bank.

I attempted to contact the bank to correct the review and ensure Dylan received the recognition he deserved, but unfortunately I was unable to get it changed.

Dylan’s professionalism, patience, and outstanding customer service deserve recognition. He is a tremendous asset to MidFlorida.

This version makes it very clear that Dylan earned the five-star rating, while also explaining the survey misunderstanding in a respectful way.

Suri”

“I never do reviews, but this bank exceeds every expectation in the customer service aspect! The staff is friendly and helpful. Not sure why there are so many negative reviews- I entered this bank at 4:15 pm (they close at 5) to open an account. I was welcomed with open arms & the customer service was exceptional to every person I saw in the building, and they were busy! Saloua is amazing, people like her really drive a business’ overall success. She deserves so much recognition for efficiency and just overall kindness, which is so refreshing in today’s world. Thank you for such a great experience.”