“Every time I visit the store, Celine is always amazing! She helps me find the perfect heels every time and is so nice and attentive. Honestly, she makes the shopping experience so much better.
Ask for Celine, she’s the best!”
“The perfume collection was very limited but the staff was amazing . Especially Kayla who was so patient while showed me all available vanilla fragrances. I will definitely come back.”
11AM - 9PM
shops, 9700 Collins Ave, Bal Harbour
Shoe Stores
“Beautiful store & merchandise. Mr. Daniel took great care of us while in the store but he really went above and beyond to help remotely with an exchange and additional purchases. Thank you!”
“Visiting Santoni in Miami was an absolute treat—this boutique effortlessly blends exquisite craftsmanship with warm, genuine service to create a luxury shoe-shopping experience that feels truly special.
From the moment I walked in, I was struck by the elegance of the space. The store is beautifully designed with soft lighting and understated displays that let the shoes take center stage. Each pair looks like a work of art.
The staff were incredibly attentive, not overly assertive, but always ready to offer helpful suggestions. They guided me through different textures, tones, and tailoring—with real knowledge and a passion for the brand that made me feel I was in good hands.
What really stood out was their customization service. I was able to select details from stitching colors to leather finishes—something you simply don’t get elsewhere in town. The result? A pair of loafers that felt personally mine, unique in fit and flair.
Last but not least, the packaging and aftercare advice were top-tier: elegant shoe bags, care kits, and thoughtful tips to keep the leather looking flawless year after year.
Overall, Santoni in Miami delivers a refined, personal shopping experience that’s hard to beat—it’s luxurious, thoughtful, and simply marvelous. Five stars all the way.”
“Impeccable Experience! Ayu has Exemplary Qualities She is Courteous Knowledgeable & Attentive. She is highly educated & especially in Fashion & Selecting the Perfect Wardrobe. Ayu definitely Serves in Excellence! Angel in the Men's Department is Very Helpful , kind & Attentive. Andrew in Women's Shoes is Professional & Approachable. Thank You All Again For Assuring a Pleasurable Shopping Experience at Saks Fifth Avenue!”
“(Translated by Google) I contacted a very kind girl named Natalia, I appreciate her special, efficient, dedicated and honest attention; He took his time to take my order and requirements and although what I wanted was not available at the time of my call, his attention deserves 5 stars because he called Milan Italy to get it, THANK YOU! (Original) Me comuniqué con una chica muy amable llamada Natalia, agradezco su atención tan especial, eficiente, dedicada y honesta; tomó su tiempo para tomar mi pedido y requerimientos y aunque lo que deseaba no estaba disponible para el momento de mi llamada, su atención merece 5 estrellas pues llamó hasta Milán Italia para conseguirlo, GRACIAS!”
“Our next family adventure take us to Saks Fifth Avenue located inside of Bal Harbour Shops with a category of 4.4 and more than 590 reviews this store by departments is incredibly striking. You founded everything you need any brand for women and men, you can find all the globally recognized brands, incredible designs in shoes, clothing and perfumes. High recommend to visit if you visit Bal Harbour Shops.”
“One Hundred Percent Capri in Bal Harbour is a hidden treasure that brings the effortless charm of Mediterranean living straight to South Florida. The boutique is light, airy, and beautifully designed, creating a calm and luxurious shopping experience from the moment you walk in. Every piece in the store is made from the finest linen—soft, breathable, and clearly crafted with care. The attention to detail and quality is unmatched, and the designs strike the perfect balance between relaxed and refined. Whether you’re looking for a classic white linen shirt, a breezy resort outfit, or something more elevated for an evening out, everything here feels timeless and impeccably made. The staff are friendly, knowledgeable, and never pushy—they make the whole experience feel relaxed and personal. Even the homeware section has a special charm, with items that feel like they came straight from a villa in Capri. This place is more than a store—it’s a lifestyle. Five stars, no question.”
“The selection is amazing, with unique pieces you don’t easily find elsewhere, the quality of the items is excellent, and the customer service truly stands out!!!!! the team is friendly, helpful, and makes you feel welcome from the moment you walk in. We love this store!”