11AM - 9PM
9700 Collins Ave Suite 234, Bal Harbour
Watches
11AM - 9PM
9700 Collins Ave Suite 115, Bal Harbour
Watches
“5 Star experience even before arriving at the boutique. I needed to get a gift for my mother's birthday, and I saw online the perfect piece. I called the boutique to confirm availability. Lucy Hammel, their store director, answered and handled the purchase in minutes. My family and I then decided to surprise my Mom with it at the boutique the next day. Even though it was Lucy's day off, she immediately replied to my text and handled the request with her team. Hoguer and Marianela took great care of us from the moment we arrived and helped us to really surprise my Mom with her new necklace, which, of course, was stunning and wrapped up beautifully. My Mom fell in love with it the moment she put it on, but it was the experience around it that made it a piece she will treasure forever. Thank you again to Lucy and her team for making this amazing moment possible!”
“I had a great experience at the Richard Mille boutique in Bal Harbor. I have visited many different AP and Rolex boutiques throughout the world. This was the first time I’ve visited a RM boutique. My son and I stopped into this location and was immediately greeted by Bettina Nagy from the RM team. She was warm and welcoming and spent time with us talking shop, explaining the RM history, and showing us some of the different models RM offers. These timepieces are literally racing cars on your wrist. Bettina also gave my son a beautiful RM history/model book and bag. Great experience at this boutique. Highly recommend going to this location and meeting with Bettina Nagy.”
“This store offers a wide variety of jewelry with exceptional quality. I particularly adore the exquisite designs of David Yurman jewelry. The craftsmanship and attention to detail are truly remarkable, making it a top choice for any jewelry enthusiast.”
“Excellent, informative service without any pressure. warm, welcoming, knowledgeable as well.left the shop and visited several others, only to return and complete the purchase. Special thanks to Sestilio who elevated this watch purchase to a joyous experience for us; along with your expertise on the L.U.C Full Strike. Thank you.”
11AM - 9PM
9700 Collins Ave #127, Bal Harbour
Watches
“Beautiful store with pleasant shopping experience. I have experienced amazing customer service from both Victoria and Nathalia. Highly recommend this store as opposed to other locations.”
“I recommend working with Dylan from this Bulgari. I purchased a piece for my wife, but at the time they did not have a 2nd item she wanted. It was old out nationally and no longer available. Dylan followed up 2 weeks later after finding one in another location for me. Further, it arrived the day before I flew out with my wife for her birthday and was unable to get to the store that day. He hand delivered the product to our home. Amazing service - of course the jewelry (necklace, bracelet) was lovely as in any location, and a good whisky and glass of champagne didn't hurt, but Dylan and his team exceeded expectations so it's no wonder he has been with them for so long. Great job!”
“I worked with Renee Sainten and she was absolutely magnificent. So kind, knowledgeable, and personable. She made buying my daughter her first watch super special. Thank you, Renee!”