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“The service I received today from Thursal White was absolutely amazing! He guided me through the entire process of trading in my devices and made everything seamless, efficient, and stress-free.
He was extremely knowledgeable, patient, and professional. He took the time to answer all of my questions and address my concerns while helping me find the best plan that fit my needs and budget. He was also able to help reduce the overall cost of my phone, which I greatly appreciated.
Thursal is a wonderful agent who truly goes above and beyond to provide excellent customer service. I am extremely grateful for his assistance and the positive experience he provided today.
Thank you so much, Thursal, for all of your help and outstanding service!”
“I stopped into TECHY in Boca Raton. The gentleman that was working Lorenzo was phenomenal! I am so bad with my phone in electronics. I’m 63. I struggle when things go wrong. I cannot fix things when they go wrong! This guy grabbed my phone did some magic and Fixed it!!
I was leaving for a trip. Everything is on my phone. It’s a nightmare. Lorenzo Knows his stuff! If I have any other technology issues I’m going right to Techy!!”
“Thank you store manager Luis for helping us choose the best plan that we could today. He explained and answered our questions very patiently. My mom spoke limited english and we had to talk through phone but I was so satisfied. I got two lines today, one from my family plan and another on my own. Thank you so much you deserve the best ??? we got a free phone!”
“Hi Ahmed, I just wanted to personally thank you for your help and support at the AT&T store. You took great care of my phone and explained everything clearly and patiently. I was almost going to cancel my five lines, but because of you and your professionalism, I decided to keep them. I’ve been with AT&T for over 10 years, and your service truly made a difference. I really appreciate your hard work—thank you again Ahmed.”
“Travious was great with helping me upgrade my phone and moving my account to my daughter's account! I definitely recommend Polo Shoppea for your AT&T experience.”
“This is the best AT&T store in Boca!!! Ask for Nick the store manager - the most patient person!!! And Sean and Susana were amazing as well!! I had an emergency at 8pm when the store was closing and they stayed open just to help me get a new phone and transfer everything. I called multiple stores in Boca before going but this is the only one that was able to help and they were so kind and helpful, didn't rush me at all. I highly recommend using this store and am so thankful for all of their help!!”
“Markenly helped set me up with a new phone and service plan quickly without any issues as well as answered every question I had. First class service! I appreciate you Markenly!”
“Joseph was very communicative and ran me through everything I needed to know and answered any and every question I had. Very chill and lax guy. I walked through the door and he came up to me immediately and helped me. Absolute GOAT”
“Emmanuel is very nice. He spent countless time to identify the problem with the brand new iPhone. I replaced my phone and came back, he setup everything in no time. Very satisfied.”
“Richard handled my request with efficiency and speed. He was very knowledgeable about the products, prices and was able to calculate my next months bill with this device. Because of his work ethic and customer service, I now can't wait to receive my iPad!”
“I have the pleasure of meeting Cesar on this afternoon. I found him to be friendly and helpful it's been a pleasure to meet him and he did a really good job Im going to come back with him to do more business”
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“I want to give a huge shoutout to Marcus at Verizon for his outstanding customer service. He went above and beyond to help my parents all the way in Tampa get their new phones set up. Not only did he walk them through the entire process, but he also stayed on the phone with them until everything was fully working and set up correctly.
Marcus was incredibly patient, professional, and willing to answer every single question they had without rushing them or making anything feel complicated. That level of care and dedication is rare these days, and it made a stressful process so much easier for them.
We truly appreciate the time and effort he put in. Verizon is lucky to have someone like him on their team.”