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“Very professional, patient, and kind! My phone and account were giving us all kinds of trouble and he made sure that we figured out all the issues and was able to get me a brand new phone! Great customer service all around, would highly recommend! Easily one of the best Verizon experiences I’ve had!”
“Lorenzo was not only knowledgeable, kind and helpful but the kind of man I will go back to if I have any problems with technology computers phones whatever. They’re very trustworthy.”
“Thank you store manager Luis for helping us choose the best plan that we could today. He explained and answered our questions very patiently. My mom spoke limited english and we had to talk through phone but I was so satisfied. I got two lines today, one from my family plan and another on my own. Thank you so much you deserve the best ??? we got a free phone!”
“Hi Ahmed, I just wanted to personally thank you for your help and support at the AT&T store. You took great care of my phone and explained everything clearly and patiently. I was almost going to cancel my five lines, but because of you and your professionalism, I decided to keep them. I’ve been with AT&T for over 10 years, and your service truly made a difference. I really appreciate your hard work—thank you again Ahmed.”
“This is the best AT&T store in Boca!!! Ask for Nick the store manager - the most patient person!!! And Sean and Susana were amazing as well!! I had an emergency at 8pm when the store was closing and they stayed open just to help me get a new phone and transfer everything. I called multiple stores in Boca before going but this is the only one that was able to help and they were so kind and helpful, didn't rush me at all. I highly recommend using this store and am so thankful for all of their help!!”
“I have found that in another location sometimes people can be reluctant to provide any kind of technical support, but these guys have helped me over and over. I’m elderly and have some vision issues and they’re just wonderful. I can’t recommend this location enough.”
“Aaron is extremely knowledgeable and so so helpful, every time I have a problem with my phone I just bring it here and Aaron’s got me, he’s helped me upgrade phones, apply its respective screen protector, find the right protective case… also he really cares about you and will tell you about the best deals, he doesn’t gate keep whatsoever. That’s why I will keep coming to AT&T as long as their team members remain this professional! Thank you Aaron”
“My experience in the store with Joseph and Luis was very professional. They offer a wide range of great items and very thorough tech support! Store is clean and the best AT&T.”
“Jason and the entire team at AT&T were amazing. They were very professional, helpful, friendly, and patient. They made the whole process easy. I felt that they genuinely care about their customers and want to provide the best service possible. Thank you!”
“After 3 stores visited, Derek at the store in Boca, was the only representative that actually cared and had very good customer service skills, the other stores were horrible as far as customer service per usual. AT&T’s customer service was, and continues to be horrible.”
“We visited the AT&T store yesterday and had a great experience with Ryan. He is a highly qualified and knowledgeable specialist who made everything quick and easy for us.
Ryan efficiently set up a new phone and a new line without any complications. Later, he also helped us exchange the phone and even found a way to save us $20 per month.
We truly appreciate his professionalism, attention to detail, and excellent customer service. Ryan is a great specialist, and we highly recommend him!”
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“I want to give a huge shoutout to Marcus at Verizon for his outstanding customer service. He went above and beyond to help my parents all the way in Tampa get their new phones set up. Not only did he walk them through the entire process, but he also stayed on the phone with them until everything was fully working and set up correctly.
Marcus was incredibly patient, professional, and willing to answer every single question they had without rushing them or making anything feel complicated. That level of care and dedication is rare these days, and it made a stressful process so much easier for them.
We truly appreciate the time and effort he put in. Verizon is lucky to have someone like him on their team.”