JCPenney is a trusted shopping destination offering a wide selection of fashion, home decor, beauty, and accessories. Reviews highlight positive experiences with specific departments and services. The salon receives high praise, with customers noting friendly, cheerful, and true professional stylists who provide a careful attitude, an individual approach, and helpful recommendations for hair care, coloring, and highlighting, resulting in satisfaction and complete trust. The shoes department is noted for its great selections and styles from casual to formal, with fantastic prices and fast, efficient checkout. In makeup and accessories, staff members are described as absolute gems, providing cheerful and helpful service by taking time to assist in finding products and solving problems like locating prices, demonstrating great customer service even when facing difficulties.
How can I get inside store members for my hold in the store
July 2026
Service is good and could be improved with more customer support on the floor
June 2026
Had to go inside store in Brandon. To make a payment. Couldn't do it by phone. Couldn't do it with credit card holder. J C Penny only in store payment. I tried for 2 weeks no luck. Other than that it's a great place. Good value and service.
