Metro by T-Mobile offers value-packed prepaid cell phone plans with unlimited 5G data at great prices. The store provides excellent customer service and very satisfied customers note the staff is super patient, extra friendly, and willing to help. They completely understand what customers need and help them achieve it, working with their budget to find the best option on devices. Multiple reviews mention that the staff and management at this specific store changed their mind after previous horrible experiences with Metro, citing that they couldn't have asked for better customer service. The manager is noted for training new employees well. While most feedback is highly positive, one customer mentioned having some technical issues with the correct bill total showing on the app. Overall, customers report a great experience from the greeting to the exit.
Axel is absolutely amazing!! Great job on promoting him!!!! Great customer service skills, very friendly and helpful!!
February 2024
I had a great experience buying my daughter a new i phone. I had to wait a little bit man it was worth it!!! Prince and medina was very knowledgeable and friendly... 5 stars all dayyy for those two! N thanks for the Donut ? ?
December 2023
I walked in pretty early one morning and I was greeted by one of the best salesmen I met named Prince. He was super patient and with me being 18 he helped me get on my own line and explained everything and worked with my budget. Always look out for my man!
