“Really great customer service! The employees were very helpful, answered all of our questions with patience, and made sure we were 100% comfortable and confidential with our purchase before we left! This was 10x better service and an overall experience than the Disney Springs location. Further drive, but well worth it!”
“I met with Shauna when I was in there shopping for my daughter and myself. She provided amazing customer service and displayed excellent product knowledge. She really made my trip to the store a memorable one. Thank you again Shauna!!”
“This place is an athletes dream. They have dedicated cleat area, they have an outdoor track and field that you can try the shoes. This area is also available for rent for birthday parties and other events. The store also has batting cage, golf simulator, rock climbing walls. Those things cost but I believe you can also buy a monthly membership to use them. This is an awesome store that has everything outdoor/indoor sports you can think of. Hunting/fishing to golf.”
“From the time I entered the store all of the team members were courteous, professional, and informative. All of them provided excellence in customer service and should be commended and awarded for how they represented Foot Locker. I will ask them if they heard anything from corporate when I go back to the store.”
“I had a great experience at Lids thanks to Gia! From the moment I walked in, she was friendly, attentive, and genuinely helpful. She took the time to understand what I was looking for and gave great recommendations without being pushy.
Gia really knows her products, she helped me find the perfect fit and even suggested styles I wouldn’t have considered but ended up loving. Her customer service made the whole experience smooth and enjoyable.
If you stop by Lids, definitely ask for Gia, she’ll take care of you!”
“PLEASE BEWARE. I gave them 5 stars still because they made it right. Somehow they sold me a set of fake Nike Irons. With that being said. I know it’s mostly my fault but I didn’t think I had to worry with a big retail store selling fakes. I know they aren’t professional golf club guys so they are doing the best they can. THE VICE DRIVER they currently have on sale doesn’t look correct. I couldn’t be wrong. But I don’t see a driver of vice that looks anything like that online. So I have a feeling someone is selling fakes to them. Please do your research as a customer before you buy. I just don’t want what happened to me happening to someone else.
Great customer service! I talked with I think Keith yesterday. He was very professional with the golf clubs I had talked to him about. Thanks for caring!”