Magic Used Auto Parts is a friendly and helpful business known for its honest service and knowledgeable staff. Customers appreciate the comfortable environment, with cozy couches available while waiting, making the experience more relaxed. The staff is quick to assist, offering exchanges when parts don’t work perfectly and providing refunds when necessary, demonstrating their honesty. They are also willing to give helpful tips for DIY repairs, showing a genuine desire to assist customers. Although there can be occasional delays, such as waiting longer for parts or issues with inventory accuracy, staff members are transparent and willing to direct customers to other sources if needed. Many customers have praised the staff’s honesty, respectfulness, and expertise, with some traveling long distances to buy parts or receive services. For example, customers have successfully bought used parts at affordable prices, saving hundreds of dollars compared to dealer quotes. The business is also helpful for non-mechanics, providing solutions for simple repairs like replacing mirrors at a low cost. Despite some minor delays, the overall experience is positive, with customers leaving satisfied and willing to return or recommend Magic Used Auto Parts to others seeking quality, honest service, and affordable auto parts.
The staff was very friendly and helpful. While I waited for them to get the part, they had a couple of comfy couches to relax in. Much better than stiffy chairs at most places have. I was there for maybe 20 minutes, relaxed.
August 2024
Only waited a lil longer for them to pull the part, (I waited an hour instead of 30mins). couldnt get the booster out my self, used master cylinder works great! The customer service was amazing, even gave me some tips on replacing the part myself.
May 2023
Fair prices and great hospitality. Great place to get parts. I will return
