“We are far from home and one of our phones suffered a cracked screen protector.
We googled and found the nearest AT&T store. The lovely folks there worked to locate the warranty from our account. Unfortunately when we purchased two phones, the receipt for the broken protector was not listed. The staff quickly deduced that we purchased both phones simultaneously and one receipt was visible and the protector was clearly in place on the other.
The warranty on the protector was honored and a new one put on the phone. The protector definitely works, no damage to the screen itself.
Kudos to the staff, Isaiah and his manager, who got the phone repaired and on our way quickly.”
“Janae and Cristian were absolutely phenomenal. They assisted in transferring my broken phone with all the patience in the world and getting us set up with the best plan and newest devices. Would recommend anyone looking to switch things up from terrible service providers.”
“Just switched over to Cricket from AT&T and i must say my experience here at the clermont South Lake plaza was very smooth thanks to Alberto. He was cool, calm, collected, informative, quick and patient with all my questions. Please check him out and tell him i sent you! ☺️✌?”