{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Had problems with my Visa debit card, which is my go to card for everything, but Branch VP Amoy Guthrie of Melbourne was able to issue a new card within minutes. ??”
“I recently visited Launch Credit Union and had a wonderful experience with their customers service. I had the opportunity to meet Connie. I really appreciated her professionalism, her knowledge and her personality. Connie went above and beyond to ensure all my needs were met promptly and this spoke volumes.
Jan K”
“I received an email from Addition Financial that $75 was waiting for me so I continued to read the email and it was an advertisement for the Benefits checking account that has some great perks so I made an appointment online to change accounts on Friday in the branch but on Tuesday I received a phone call from Serenity Baumgardner that she could do it over the phone and save me a drive. I am so appreciative for this because I did not have to leave work to make this happen. She also sent information about the Savings account I was eligible for because of the checking account switch and was able to change that as well without me having to change my plans. Amazing customer service I received today from Serenity.”
“UPDATE: Launch was very receptive and released the funds. Bravo! 4 stars because it should have been easier than this.
I've had an account with Launch for 15 years. No problems, no overdrafts, thousands of dollars deposited every month.
I deposited an insurance check, and they decided to hold it for 9 business days. I went to Chase, the bank it was drawn on to verify that the check had been paid. It had. I went into Launch and waited for nearly an hour and was asked all kinds of questions about the nature of the check - personal information. At the end of it all, they decided to release $200 of the $1,000, making me wait the full nine business days for them to release the other.
Considering the length of time that I've had an account the amount of money that I deposit into this account each month and the fact that the check had been paid this is outrageous. I do not recommend this credit Union to anyone.”
“So far, I am so happy I have switched banks. I am a new member and already made a few booboos with my account. Joanne has helped me a few times now. She is very courteous and nonjudgemental when I have messed up. My daughter has been a member for many years and speaks highly about all the branch ppl at Titusville, Fl location. Thank You for all your help and looking forward to many years of being a customer.”
8:30AM - 4:30PM
1024 Florida A1A #102, Satellite Beach
Credit Unions
“Standard Navy Federal Credit Union services in a small footprint location. No drive through. Concierge desk at entrance will point you to the tellers or enter your need into a que so you can be serviced by the next available bank officer.”
“Always friendly and helpful. I have accounts at Launch CU too since 1979. But I have been switching to SCCU over the years because of better loan rates and closer to our home.”
9AM - 6PM
585 Barnes Blvd, Rockledge
Credit Unions
“We came in to open a CD and a savings account. We did come in around 5:30pm on a Friday (they close at 6pm) but that was unfortunately the only time that worked for us due to our work schedules and they’re closed on the weekend. Anyways, Dylan was BEYOND helpful and showed a great attitude during the entire transaction and never showed annoyance with our questions or the fact that we didn’t leave till 6:30pm. HOWEVER, the blonde girl with the glasses (didn’t catch her name but i think her name tag said Caitlyn) showed EXTREME dismay and annoyance that we were there. She did not try to hide it or anything.”
Open 24 hours
1024 Florida A1A Suite 120, Satellite Beach
Credit Unions
“Great customer service whether I go into the branch or call. The few times I've gone in, my experience was quicker than waiting on hold when I call. I also have a car loan with them. Their app is pretty easy to navigate & offers many services. I'll definitely keep banking w/ them.”
9AM - 6PM
1160 Rockledge Blvd, Rockledge
Credit Unions
“All of the workers they are very courteous and kind. They're professional, and they're quite patient with you. When they're dealing with your accounts, I love this place.”
9AM - 6PM
5470 Stadium Pkwy, Melbourne
Credit Unions
“Amazing staff here. Always have time to go through and work stuff out with you. You’re not treated like a number. The very best of the ethos of a credit union supporting their members. I’m never going back to a big bank again.”
9AM - 6PM
8025 N Wickham Rd, Melbourne
Credit Unions
“Everybody there is so nice and helpful. I had a problem today from a mistake a bank representative made with on line banking and the girls at the branch explained everything to me. It ended up just being a misunderstanding but because they really knew their job, they were able to calm me down and explain everything so I could better understand..”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“Great bank but terrible customer service. I took out some money for rent the other day and told the lady how much I needed and what I wanted. Then somebody came over the speaker and said hi how can I help you and I said oh somebody is already helping me. Was too far to see her name but she had medium length blonde hair and rolled her eyes at me and so rude.just because you are behind glass doesn’t mean I can’t see you. Next time I go there I am definitely saying something!”