“We had an incredible experience with assistance from Juan and Adrian! They were both very knowledgeable and helped us make the best decision on our long term commitment for a bed.”
10:30AM - 5:30PM
480 Biltmore Way, Coral Gables
Furniture Stores
“Excellent furniture store! Beautiful selection, great quality, and very friendly staff. They helped me find exactly what I was looking for and made the whole process very easy. Highly recommend if you’re looking for quality furniture and good service.”
“I recently went to Maui and our hotel had this mirror that I immediately became obsessed with. When we got home I did tons of searching and found it online through Fine Line. They completely exceeded my expectations! Very communicative, polite, helpful and overall incredible experience. I will definitely refer anyone I can and purchase here again. I live in CA and they made the process of shipping so easy for me! Thanks Fine Line!”
“Excellent service !
They measured all my apartment and developed the decoration following all we needed. We ended up purchasing allllll the furniture for 2 bedrooms, living room and dining room, including decorations.
Everything arrived according to the leading times.
We trust completely in Carlos and Carla professional advice.
Highly recommended !!!”
“I worked for Adriana Hoyos for several years in architectural sales reaching out to the architect and designer industry. I have to say that Adriana has gorgeous timeless designs that can make any project stand out with such rich elegant luxury. Her furnishings were easy to sell and a joy to sell, because not only are her designs coastal chic and on the pulse of trend, but just drenched in timeless classic elegance to fit any project. Their furnishings are some of the best made and longest lasting product because they are all made with such meticulous care They are a large company with a small company feel catering to their customers with primo customer service. It was a joy to work for them. Outstanding company !!!! Outstanding quality.”
“Floridian furniture exceeded my expectations with their impeccable attention to detail and personalized care. They have a beautiful showroom and external helpful and friendly staff.”
“Just ordered a sactional with the help of Lauren and Marcos. Absolute incredible customer service. I was overwhelmed with the options and I was so undecided but they were both patient with me and willing to rearrange the whole store just so I can visualize better.”
“We were very pleased with the friendly and personalized service provided by the Veneta Cucine Team. From starting with Eva who was very kind and helpful, to meeting Anna and Yuri to figure out the best option for our kitchen and having quality work competed by their professional installer, it was a terrific experience.
We will be sure to recommend Veneta Cucine Coral Gables to others that we know who are looking to improve their kitchen.”
“I am obsessed with this store. The furniture selection is unique, high quality, and beautifully curated. Most of their pieces come from Indonesia, and you can truly see the craftsmanship in every detail.
My sales associate was a lovely Brazilian lady who was kind, patient, and very helpful. I first ordered a sofa and a coffee table but decided to wait before buying more because I had read some negative reviews. I wanted to see the full experience for myself.
The delivery was fast and arrived exactly when promised. Once I received my first order, I went right back to the store and ordered the rest. I am so glad I did.
Victoria’s Armoire has earned my trust and admiration. Their products and customer service are outstanding.”
“My visit to the Artefacto Coral Gables showroom this past Saturday was exceptional and perfectly aligned with the standards of a luxury brand.
From the moment I arrived, the environment felt refined, calm, and impeccably managed. The showroom is elegant, the presentation is thoughtful, and the overall atmosphere reflects professionalism at the highest level.
The sales associate was highly knowledgeable, attentive, and respectful—offering guidance without pressure and demonstrating a deep understanding of both the products and the client’s needs. There was a clear sense of structure, coordination, and leadership throughout the space, which made the entire experience seamless and reassuring.
What truly stood out was the professionalism of the team as a whole. Communication was polished, service was consistent, and every interaction reflected discretion, ethics, and genuine care for the client experience.
Artefacto Coral Gables represents the brand with excellence and integrity. This location sets a benchmark for what a true high-end showroom experience should be.
In stark contrast to my experience at the Doral location, Coral Gables exemplifies how a luxury showroom should operate—well-led, organized, and executed with the level of professionalism the Artefacto name deserves.”
“As a loyal customer of Luminaire, I would go on record to express my gratitude for its exquisite offerings, It’s overall ambiance and most of all to its staff. Jane and Jasmin, at your Coral Gables store, have gone out of their way to guide me in selecting one of a kind pieces for my home and have ensured a great service experience.”
“This is by far the best experience I’ve ever had purchasing furniture. Quite possibly some of the best service overall, I’ve ever received from any company. I stopped in just to look at the show room and ended up furnishing most of my new condo in Brickell. Alain helped me and basically every need that I had he was able to meet. Even to the point of re-staining a piece of furniture I really wanted that wasn’t the right color. Everything was ready immediately and even down to the delivery. It was truly white glove, very experienced and professional delivery people. They knew exactly how to furniture should be placed, etc. beyond happy. Thank you guys!!!”
“I had a great experience working with Arhaus to find a sleeper sofa for my home. My design consultant, Mariana, was fantastic from start to finish. I'm very indecisive by nature, but Mariana was incredibly patient and helped me feel confident in my decision. She reviewed each fabric with me (in multiple lightings!) and helped me methodically compare each one to figure out what would work best for my home. I found her advice to be very insightful and appreciated that she took the time to listen and personalize her feedback, without pressuring me to make a sale. She also provided fabric samples and encouraged me to take them home so I could see how they looked in my own space before deciding. It was clear that her priority was helping me find the right piece for me, and she made sure I ended up with exactly what I wanted. I'm so happy with my new sofa- it's functional, well-made, and looks great! Thank you, Mariana, for helping me narrow it down- I wouldn’t have gotten there without your guidance and incredible eye for design!”
“I cannot say enough good things about Yero and Daniel at the Roche Bobois Coral Gables showroom. As an interior designer, I work with Roche Bobois often for my clients, and this location is truly on another level.
Yero is beyond exceptional. He’s not just a salesperson — he’s artistic, thoughtful, and incredibly talented. He brings real creativity and vision into every project and always goes above and beyond to help in any way possible. His feedback is genuinely helpful, and he’s an absolute pleasure to collaborate with. He’s truly a light and a rare gem.
Daniel, the manager, clearly loves what he does. You can tell the store is like his pride and joy. He’s created a true team environment where everyone feels valued and supported, and it shows in how seamlessly the team works together. The energy in the showroom is inspiring, warm, and welcoming — luxury without feeling pushy or sales-driven. You never feel pressured; everyone is simply there to help and elevate the experience.
I’ve visited other Roche Bobois locations, and honestly, the atmosphere, creativity, and team dynamic don’t even compare. This Coral Gables team operates like a true family, and every person brings something special to the table.
Of course, Roche Bobois quality speaks for itself anywhere — but working with Yero and Daniel makes the experience truly exceptional in every way. I will only work with this location moving forward and confidently send all of my clients here.
Highly, highly recommend!!”
“We left my niece’s backpack and realized two hours later.
I went to Target and Customer Service had it: saved by an honest customer and an empathetic representative!”
“Scott was just wonderful! Over the phone he was able to help swiftly and placed an order on hold for me I was able to pick up today and helped coordinating assistance to carry the bags to my car. 5 stars isn’t enough! Lovely to work with and all stores need associates like Scott!”
“I would like to recognize Associate Camila (2191999) for her outstanding customer service. She was incredibly kind, patient, and went above and beyond during my shopping experience.
What impressed me most was that I accidentally left one of my shopping bags behind, and Camila actually came out looking for me to make sure I got it back. That level of care and attention is rare and truly appreciated.
Thank you, Camila, for your professionalism, kindness, and dedication to providing exceptional service. You made my visit to Crate & Barrel a great experience, and I am very grateful for your help.”
“I truly love this store and the wonderful selection they have for children — it's one of my favorite places to shop. Unfortunately, my most recent visit was let down by the customer service.
At checkout, my interior designer shared her discount code, a benefit offered to clients who use design services. Instead of processing it smoothly, the sales associate asked my designer to send a confirmation email — on a Sunday evening at 5 PM — which felt both awkward and unnecessary.
The checkout process was delayed significantly as a result. And when the associate explained the situation to her manager, it appeared that this extra requirement wasn't an actual store policy at all, but rather something she had created herself.
I hope this feedback helps improve the experience, because the store itself is wonderful and deserves a team that matches that standard.”
“My husband and I dealt with Jose at the Coral Gables location. What an amazing experience we had. He was very pleasant. Had all the answers to our questions. He was not pushy and wasn’t interested so much in the sale as he was that we were choosing the right mattress for our conditions. He was calm and always smiling (of course we made him laugh a few times) He was very professional. We sold mattresses at one time and knew all about them. So we knew if what he was telling us was true or not. Their customer service is excellent and I would recommend anyone to check them out and if you do please see Jose and tell him I sent you!! Enjoy the experience. You will be very satisfied.”