The Verizon store at Crestview, FL, is known for its helpful and friendly staff who provide excellent customer service. Customers appreciate the staff's knowledge and willingness to assist with various needs. One customer praised Taylor for saving time and helping with a fraudulent call on their cell phone, making the process easier and less stressful. Another customer shared their positive experience with Taylor and Ryan, who helped transfer data to a new iPhone 14 Plus and installed a screen protector, making them feel valued as a customer. Additionally, Ryan went above and beyond by helping a group switch from Boost Mobile after their service issues, taking nearly three hours to ensure a smooth transition. Overall, the staff's professionalism and dedication create a welcoming environment where customers feel appreciated and well cared for. The store is highly recommended for those seeking attentive and knowledgeable service.
Courteous, professional and timely. I highly recommend their service.
January 2026
I was in and out in no time, all my questions were answered, i got exactly what I wanted.
December 2025
My husband and I stopped in today to remove a device from our plan. Mr. Josh Ard was very helpful, professional, and no-nonsense. His candor was refreshing. We can’t recommend him highly enough!