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“Customer service for this location was phenomenal. Kevin and Enif were very patient took the time out to go through the phones with me and we figured out what was best for me. They were so kind and very knowledgeable on a subject that I am not very good at. I am not tech savvy. Thank you for having kind patient people working for you.”
“Kobe at AT&T was amazing throughout the entire process. We had a complicated and frustrating situation that involved multiple visits and a lot of confusion, and he was truly the only person who stepped in and consistently helped us from start to finish. He took the time to really listen, explained everything clearly, and worked hard to find solutions when nothing else was working.
He stayed patient and professional the entire time, and it was clear he genuinely cared about getting everything resolved correctly instead of just rushing us through. Because of him, what started as a mess finally got handled properly.
He is also a great manager and clearly knows how to handle customers and stressful situations with care and efficiency. We really appreciate everything he did for us.”
“Fabrizio from T-Mobile provided excellent service. He was professional, patient, and very helpful throughout the entire process. He answered all my questions clearly and made everything easy to understand. I truly appreciate his support and great customer service.”
“Corey and staff are so helpful, patient and more knowledgeable than the stupid awful headquarters in Homestead... They don't know anything and cost me hundreds of dollars. Only go to Cory at this store I've tried many metropcs's and they're all rude and unknowledgeable. This man deserves all the business from MetroPCS even though their headquarters staff is ignorant rude I'm condescending... This man went above and beyond. MetroPCS doesn't deserve him. Corey will find a way. I hope someone does something nice for him I saw him help many people.”
“Went to this store to transfer an ATT land line to a cell phone ( A senior citizen dumb phone ).with no data . Ernesto was very polite, courteous and professional. He helped us with the almost torturous ordeal ATT put my wife and me through to get this done.
The artfone cell phone was bought on Amazon not The Metro store. Ernesto treated us like family and gave us sound information and advice.
P. S. My wife and l have two smart phones on T mobil/Metro with no complaints.”
“Great customer service!!!! Answered all my questions and took the time to help me. I was there last Friday and the gentleman Jorge was very knowledgeable and helped me with my phone. Highly recommend this location.”
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“Mike helped my family open new lines. I did get a bit flustered in the process but Mike remained pleasant & patient. & the manager Hamza also assisted us. I really appreciate their kindness, professionalism & willingness to help.”