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“Trevor in the Port Orange store was a very professional and knowledgeable young man. He helped us while also assisting his fellow workers with their tasks. What a pleasure to see someone enjoy the work and make us feel at home! Thank you for your great attitude and keeping us in the T Mobile family. The world needs more people like you!”
“Godfrey was very knowledgeable, professional and pleasant young man. Store was clean and staff greeted and acknowledged every one who entered. Great customer service.”
“Godfrey did an incredible job helping us get a new phone. My wife has been wanting a watch for a while, so we ended up buying two. I’m glad I came to this store. Keep up the good work, sir!”
“Crystal assisted me in switching carriers and purchasing a new phone and also gave me a lot of info for using my I-phone. She is great. Have been doing business with her since she was in new Smyrna beach and now in Daytona.. she’s greatPat St Gelais”
“Christian was extremely helpful and knowledgeable on phones,plans and accessories!! Very patient with all our questions... I would Definately recommend his assistance. Will tell my friends? Terri J.”
“Went in with a cell phone Sim card issue and the rep fixed it quickly at no cost. We considered a phone upgrade and he showed all the pros and cons of upgrading very professionally.”
“I had a great experience with Trisha she helped me out so much. I lost my phone but I came in and she helped me get a new one in minutes and all my old info was still in my phone I appreciate her so much.”
“The staff at this location are all extremely friendly and helpful. They make sure to always guarantee the best choices of services and help fit your price point. Very knowledgeable about their devices they have available to offer as well. Jasmine always takes her time with both other customers and myself to make sure we all have a great experience and leave happy customers! ?”
“I had a unique problem I needed help with and every employee in the store attempted to resolve my issue. Cassie and Janelle are great they went above and beyond! I don’t know the assistant store manager’s name but he was helpful also”
“I had an absolutely incredible experience with Kaylee at T-Mobile when I faced a phone emergency. My old phone suddenly died, and I was left without any means of communication. I walked into the store feeling anxious and frustrated, but Kaylee's exceptional customer service turned my day around.From the moment I explained my situation, Kaylee was attentive and empathetic. She immediately assessed the issue and wasted no time in finding a solution. Her knowledge and expertise were evident as she guided me through the process of selecting a new phone that suited my needs perfectly.What truly stood out was how Kaylee went above and beyond to expedite the entire process. Despite the urgency of my situation, she remained calm and composed, ensuring that I didn't feel rushed or pressured. She swiftly handled all the paperwork and technicalities, making the transition to a new phone seamless.Kaylee's professionalism, patience, and commitment to excellent customer service were truly remarkable. I left the store with a brand new phone and a smile on my face, thanks to her exceptional assistance.I cannot thank Kaylee and T-Mobile enough for their outstanding support during my phone emergency. It's rare to encounter such dedicated and knowledgeable staff who genuinely care about their customers. Kaylee deserves all the recognition and praise for her stellar service. She turned a potentially stressful situation into a positive experience, and for that, I am truly grateful. T-Mobile is fortunate to have Kaylee as part of their team, and I will be a loyal customer for life because of her outstanding service.”
“I upgraded my phone two weeks ago. Jason was great. He transferred all my information to the new phone. I went back today to turn in my old phone. It was an awesome experience for both visits. Jason was very knowlegeable about the features on the new phone. He was also patient with me and took the time to explain what I needed to do. Thank you and I will be back.”
“Crystal was EXTREMELY efficient and knowledgeable! I was not only pleased with Crystal’s excellent service and proficiency, I got a great deal on my upgraded iPhone. THX Boost & Crystal! ~Mugsy from Daytona Beach.”
“Crystal gave awesome customer service to me and was a pleasure to be in the store good energy very helpful does her job very well thank you Crystal you're awesome”
“Went through multiple repair companies to get my iPhone screen fixed, a lot of them were charging way too much for . His rates were super affordable, and it turned out I didn’t even need a screen repair. He was honest and reliable. Hopefully there are no other issues with the screen, but if there is another issue I will be going back!”
“I was worried about the process of switching to an Android from an iPhone, and especially the process of changing network providers, but D'nisha and Nonnie were both absolute blessings and did everything they could to help quickly and efficiently. Even when there were complicated situations and bumps in the road with account access and Verizon customer support, they were patient and understanding throughout the entire process while being extremely friendly and helpful. I definitely know where I'm going next time I need anything related to my new phone.”
“I was having issues with my bill so I went down to this metro store, and I am glad that I did! Caitlin McGee Was EXTREMELY helpful and knowledgeable!!! She took care of all my needs and went above and beyond! I am so glad that there are still people out there like her that care about customers and their needs. She definitely gets a 10/10 for customer service! If you need anything I highly recommend going to see Caitlin at the Mason Ave store in Daytona! You will not regret it ?”
“After two boost store before getting to this store I thought me and my mom in law would never get the phones we needed/wanted. We went to the boost by stoner pizza and the guy there was rude, lying, and forceful. We wanted the deal that when you switch carrier you get a free iPhone SE, and he was telling others before us they HAD TO BUY a phone case and screen protector, which in fact was a lie. But anyways after that we thought we’d never be able to get what we needed until we found this store. I believe his name was hetale and he helped us get what we needed. He was very patient and kind with us and explained everything we needed to know about what we were purchasing. And HE INFACT DIDNT MAKE US PAY FOR A SCREEN PROTECTOR AND A CASE. Lol you can tell he’s been doing his job for awhile and he’s trustful and wants to make sure his costumers get what they need!! If I ever have a problem with my phone or just want a new one, I’m coming here. The best store around. Thank you hertal for helping me and my mom. We appreciated everything!!!”
“Great experience! The staff was very helpful and walked me through the process without issue. I love my new iPhone! I want to especially thank Akeem, Miriam, Regina, and Mike for your time a patience. All staff was Very friendly and knowledgeable. Thank you for a great experience!”
“I stopped in the store yesterday after having a bad experience at the store on Nova Road in Holly Hill. What a difference the two people that were in there I’m assuming they were husband and wife were absolutely amazing. I was having trouble with dropped calls and they were willing to do whatever they needed to do to help me. They immediately got on the phone and talked with tech-support and they had to do some resets on my phone and then asked me to make a phone call from there to see if the call dropped after 1 to 3 minutes. Everything was fine in the store but they said to go home and make some more calls and see how it works out. They did put in a trouble ticket to have a rep work on it and they said they would call me back in 24 hours. My phone seems to be working OK only time will tell,calls did not drop at all. This wonderful young lady did call me back today to see how things were working. I told her I really appreciated her help and they were such a big difference. It was day and night between the two stores that I went into. The one in Holly Hill will never see my business again this one on Mason Avenue was amazing. Thank you for all of your help you both were amazing.”
10:30AM - 6PM
868 N Nova Rd, Daytona Beach
Mobile Phones
“Needed my phone unlocked, so that I could switch to another carrier. Dropped off my phone and was told it could take some time, but I got a call just a couple hours later that it was good to go. No problems with my phone at all. Only reason I gave 4 stars is because I called days before and was given a price, then told a higher price when I came in. Still worth it...”
“I would have given a one star review, but I decided to give a four star review. Only because I dropped equipment off and no one told me it's technically not a drop off location so I got an email shortly after I dropped it off saying I would be charged for the spectrum equipment, because they didn't receive it. I went back up there the next day and was helped by someone else. She gave me a receipt for my equipment to ensure I would not be charged!”
“Alex C. was AMAZING! I came in to get internet set up at my new place and he got me going quickly and efficiently. I HIGHLY recommend asking for Alex if you need phone, internet, TV, or any other services Spectrum has to offer.”
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“Adam was extremely kind and got both my phones fixed within 20 minutes of arriving to the shop. Extremely fair prices and would definitely recommend them to anyone looking to get their devices fixed.”