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“KB would 10/10 come again and talk with kylie. she was very patient and helpful, she answered all our questions that we had would definitly talk with her she knows her stuff!”
“Came in with my son to upgrade our phones and everything was amazing from start to finish. Dylan greeted us when we walked in, answered all of our questions politely and got us out of there in a short amount of time without rushing. He’s Really great guy. Also got the chance to meet Oscar who also was very kind and spoke with us a bit while our phones were transferring data. Definitely will let everyone I know with ATT that this is the location to visit going forward.”
“KAT was super helpful with helping me get a new phone very patient with me and made sure I got exactly what I needed and I left the store so happy will be going there again and recommend new customers thank you so much KAT and yancy”
“Godfrey did an incredible job helping us get a new phone. My wife has been wanting a watch for a while, so we ended up buying two. I’m glad I came to this store. Keep up the good work, sir!”
“Went in the store yesterday to upgrade my I phone 7. I brought my granddaughter with me because I was nervous - not tech savvy! Jay was there to help with everything. Not only was he very knowledgeable about everything I phone, but he was so friendly and nice to talk to. Twenty minutes and we were out - so completely satisfied and happy. Why did I wait so long! Thank you Jay.”
“Absolutely amazing experience. From the first phone call to purchasing, setting up my new cell phone James was totally on point every step of the way. Very professional, patient and friendly. 20 stars, y’all go see James at cricket wireless bellview in south Daytona Beach for all your cell phone needs?”
“We came in about our bill and products that was offered from a representative in Target. Alex explained everything to us, resolve some issues that we had that was incorrect made changes that were necessary, Made , phone calls and gave us the necessary information used to resolve the issue. The staff in the corporate location are very knowledgeable I am willing to help it was courtesy and quick and didn’t take unnecessary time. The offer of product yet thought can be used. Explain the Internet, which show will be getting soon offered up the television network as while I hadn’t used in a while and I, but I am considering.”
“Went in with a cell phone Sim card issue and the rep fixed it quickly at no cost. We considered a phone upgrade and he showed all the pros and cons of upgrading very professionally.”
“I had an absolutely incredible experience with Kaylee at T-Mobile when I faced a phone emergency. My old phone suddenly died, and I was left without any means of communication. I walked into the store feeling anxious and frustrated, but Kaylee's exceptional customer service turned my day around.From the moment I explained my situation, Kaylee was attentive and empathetic. She immediately assessed the issue and wasted no time in finding a solution. Her knowledge and expertise were evident as she guided me through the process of selecting a new phone that suited my needs perfectly.What truly stood out was how Kaylee went above and beyond to expedite the entire process. Despite the urgency of my situation, she remained calm and composed, ensuring that I didn't feel rushed or pressured. She swiftly handled all the paperwork and technicalities, making the transition to a new phone seamless.Kaylee's professionalism, patience, and commitment to excellent customer service were truly remarkable. I left the store with a brand new phone and a smile on my face, thanks to her exceptional assistance.I cannot thank Kaylee and T-Mobile enough for their outstanding support during my phone emergency. It's rare to encounter such dedicated and knowledgeable staff who genuinely care about their customers. Kaylee deserves all the recognition and praise for her stellar service. She turned a potentially stressful situation into a positive experience, and for that, I am truly grateful. T-Mobile is fortunate to have Kaylee as part of their team, and I will be a loyal customer for life because of her outstanding service.”
“The staff has been extremely helpful with the problems I've presented them with.
From now on I will be using this location for all of my needs and issues.”
“I upgraded my phone two weeks ago. Jason was great. He transferred all my information to the new phone. I went back today to turn in my old phone. It was an awesome experience for both visits. Jason was very knowlegeable about the features on the new phone. He was also patient with me and took the time to explain what I needed to do. Thank you and I will be back.”
“I had a unique problem I needed help with and every employee in the store attempted to resolve my issue. Cassie and Janelle are great they went above and beyond! I don’t know the assistant store manager’s name but he was helpful also”
“Crystal assisted me in switching carriers and purchasing a new phone and also gave me a lot of info for using my I-phone. She is great. Have been doing business with her since she was in new Smyrna beach and now in Daytona.. she’s greatPat St Gelais”
“Great service and attention to customers, Eddie is my man to go to he left to another location and now is back and I appreciate his help and expertise always. He's very knowledgeable, and treats you like family. Have been a cricket customer for years and he always welcomes and treats me and others as family. Eddie don't go anywhere for a while, A+ on my end. Welcome back.”
“There's a young lady that works in there named crystal. I believe that's her name and she is excellent. She can answer absolutely any question you have, she knows her job inside and out she's fast. She's efficient. I should take her time with you? She definitely knows what she's doing. I don't go to anyone but her because other people that work for metro. I've had some bad experiences with so I continue to go to crystal. She's at the metro right there. At international drive in Nova, buy a Dollar Tree in there and that shopping center. Any problems with your phone or questions about your phone go there?”
“Thee absolute BEST Cell phone repair station in the city. I have been going to these guys for years. Reasonable prices and time efficient you can drop your phone off and it will be left in good hands. The Best experience I have had with customer service in a very long time is with Chad Robbins Thank you so much for coming in clutch this morning I really appreciate you!!!!”
“After two boost store before getting to this store I thought me and my mom in law would never get the phones we needed/wanted. We went to the boost by stoner pizza and the guy there was rude, lying, and forceful. We wanted the deal that when you switch carrier you get a free iPhone SE, and he was telling others before us they HAD TO BUY a phone case and screen protector, which in fact was a lie. But anyways after that we thought we’d never be able to get what we needed until we found this store. I believe his name was hetale and he helped us get what we needed. He was very patient and kind with us and explained everything we needed to know about what we were purchasing. And HE INFACT DIDNT MAKE US PAY FOR A SCREEN PROTECTOR AND A CASE. Lol you can tell he’s been doing his job for awhile and he’s trustful and wants to make sure his costumers get what they need!! If I ever have a problem with my phone or just want a new one, I’m coming here. The best store around. Thank you hertal for helping me and my mom. We appreciated everything!!!”
“This location has the best customer service every time I come. Today I had the husband and he was happy, professional, and answered all my questions and concerns with no problems. Usually when I come it's his wife and I get treated the same. They are amazing not sure why anyone would have anything negative to say about them, but I guess you can't please everyone!”
“Ted was great, very to the point, gave 2 solid options for repairs & explained the difference. I went with the cheaper aftermarket option. Very happy with my results”
“Went to this store due to a Verizon update complicating things on my phone. After repeated attempts with Verizon online and on the phone to no avail. I met Kathrenavega while I was still fuming with anger over my experience on the phone and her professionalism and prompt service was top notch, easily fixing the problem.”
“I would have given a one star review, but I decided to give a four star review. Only because I dropped equipment off and no one told me it's technically not a drop off location so I got an email shortly after I dropped it off saying I would be charged for the spectrum equipment, because they didn't receive it. I went back up there the next day and was helped by someone else. She gave me a receipt for my equipment to ensure I would not be charged!”
“Alex C. was AMAZING! I came in to get internet set up at my new place and he got me going quickly and efficiently. I HIGHLY recommend asking for Alex if you need phone, internet, TV, or any other services Spectrum has to offer.”
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“Hail Mary! ? Joe is fantastic! I found myself in a tough spot after my phone was run over and completely destroyed. I reached out to Joe on January 26th, and even on short notice, he was able to give me three different options for retrieving my contacts and files, along with estimated time frames. I chose the same-day option, which involved transferring my mother board to another phone of the exact same model. The prices were fair for the convenience and peace of mind. The team is very knowledgeable, and their customer service is excellent. Joe was both informative and friendly. I would recommend this place a hundred times over!”