Ed Morse Delray Collision Center

Auto Repair, Auto Parts, Body Shops
Hours: At Ed Morse Delray Collision Center, the team's top priority is to safely and promptly return customers' vehicles to the road. As a Preferred Collision Center for many insurance companies, they work with all providers and cater to all makes and models. Customers praise the center's incredible service and excellent repair work. One client's 2021 Tesla Model 3 looks better than ever, thanks to the kindness and professionalism of the staff, particularly James, who kept the customer informed throughout the process. Another customer, who worked with the professional representative Michael Arellano, was impressed by his thorough explanations of the necessary body work and his excellent communication. The customer was happy with the final result, which looked brand new. While the center's quick service was appreciated, one customer felt the quoted price was significantly higher than what they ended up paying at an independent body shop. However, the team's handling of supply chain and COVID-related challenges was commended by another customer, who was satisfied with the professionalism displayed. The staff's dedication to customer satisfaction is evident, as exemplified by Rosa's efforts to make up for an initial issue, though some areas, such as Isabel's training, may need improvement.

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1. Delray Beach, Florida