Auto Parts in Destin, FL

“Store manager Aurora @ 1218 was my savior i ran over a curb knocked the whole Bottom cover of my engine loose. With no hesitation She came out and ty wrapped it back enough so I can make it home. I was feeling destitute and Didn’t know what I was gonna do, but thanks to Aurora being the amazing manager that she is I was able to make it home. Thanks again for going over and beyond. she deserves a raise. Great customer service”

“I was vacationing in Destin and this shop with Paul and Tony took care of me like a local. I would not hesitate to bring a vehicle here, as I believe they are a fair and honest shop which is very difficult in today’s world of “ get all you can”. Thank you Destin Imports!”

“Jessica at the Advance Auto Parts in Destin completely restored my faith in customer service.

After having a terrible experience at another location while trying to return a defective starter that was less than a year old, I walked into the Destin store expecting another headache. Instead, Jessica took the time to actually listen, review the documentation, and evaluate the situation professionally.

I had my receipt, the defective part, and proof of payment. Rather than making assumptions or treating me like I was trying to pull something over on the store, Jessica approached the situation with common sense, professionalism, and respect. She investigated the issue, verified the information, and processed the return without any unnecessary drama.

What stood out most was her attitude. She was friendly, patient, knowledgeable, and genuinely seemed interested in helping solve the problem rather than creating one. In today’s world, that level of customer service is becoming increasingly rare.

Jessica is exactly the kind of employee every business hopes to have representing their company. She turned what had been an incredibly frustrating experience into a positive one and reminded me why customer service matters.

Thank you, Jessica, for treating customers with dignity and respect and for going above and beyond to help. Because of you, I’ll gladly return to the Destin Advance Auto Parts location for my future automotive needs.

Five stars well deserved.”

“Ray is an artist and a gentleman. He ably delivered on the repairs for our SUV, at a significant discount compared to the big collision shops, with quality work delivered on time. Pleasure to do business with him (inasmuch as I hope I don’t need to, but if I need to again, I will do so without hesitation!). Thanks, Ray!”

“Unbelievable service! Someone ran to another store to get the tire I needed. We were in an out in 1.5 hours and that was amazing since we were vacationing and needed to get on the road. Highly recommend!”

“Good people. I just called them to replace my headlights. I was heading towards Georgia from Destin. At evening one of my car's headlight was not working. I went there and one of the staff came outside to check it. During check he realized it's only connection problem, light start working. He didn't charge anything and happy to help me. It helps me lot to return home safely. Thank you.”

“Nate and Matt at NAPA were exceptional today when we were 15 hours away from home and needed not only a part but tools to do the job! We came up to Destin Florida from Iowa for my daughters senior trip and 9 hrs into our 14 hour drive our brakes messed up. Found out we needed to replace our vacuum pump. Not only did the guys at NAPA price match our pump for us but they were extremely kind and willing to help us in any way they could and very understanding of us being so far from home with nothing to do the job. We can't thank you enough! You saved my daughters senior trip and helped us get our vehicle back on the road.”

“Great shop, the customer service was awesome from the office staff too the manager and the crew that worked in the shop. I would highly recommend Gerber collision center.”

“I believe I may have previously left a review for this tire center, but I had another phenomenal experience there today. Aiden and Shelly went above and beyond to take care of me. Jared was there to help as well. I get my oil changed there every time and they always surpass expectations. I have been having issues with my oil either leaking or burning fast. I was on my way to Atlanta and they helped keep me safe. This means the world to me and I am very grateful. Way to go Tire Center 1362. You’re the best!”