Auto Parts in Destin, FL

“We were in Destin on vacation from Texas. We started having problems with our truck, and being away from home, we were honestly a little stressed and unsure of what to do. We stopped by O’Reilly Auto Parts, and that’s where we met Garrett.
Garrett was absolutely amazing! He was so kind, patient, knowledgeable, and genuinely willing to help us. He took the time to listen to our concerns, help us figure out what was going on with the truck, and made sure we understood everything. His customer service was above and beyond what we expected.
It’s people like Garrett who can turn a stressful situation into a much easier experience. We are so grateful for his help, especially while we were on vacation and far from home.

Thank you, Garrett, for being so helpful and for taking such great care of us! O’Reilly is lucky to have someone like you on their team.”

“Jessica at the Advance Auto Parts in Destin completely restored my faith in customer service.

After having a terrible experience at another location while trying to return a defective starter that was less than a year old, I walked into the Destin store expecting another headache. Instead, Jessica took the time to actually listen, review the documentation, and evaluate the situation professionally.

I had my receipt, the defective part, and proof of payment. Rather than making assumptions or treating me like I was trying to pull something over on the store, Jessica approached the situation with common sense, professionalism, and respect. She investigated the issue, verified the information, and processed the return without any unnecessary drama.

What stood out most was her attitude. She was friendly, patient, knowledgeable, and genuinely seemed interested in helping solve the problem rather than creating one. In today’s world, that level of customer service is becoming increasingly rare.

Jessica is exactly the kind of employee every business hopes to have representing their company. She turned what had been an incredibly frustrating experience into a positive one and reminded me why customer service matters.

Thank you, Jessica, for treating customers with dignity and respect and for going above and beyond to help. Because of you, I’ll gladly return to the Destin Advance Auto Parts location for my future automotive needs.

Five stars well deserved.”

“I contacted Destin Imports based on recommendations. They reprogrammed the head unit in my son's first car quickly and professionally, and everything works perfectly! Thank you.”

“Got delivered soul crushing news about my car but couldn’t have been taken better care of 14/10 would recommend. I was driving on hopes and prayers but now it feels like I’m driving on clouds!”

“The guys here were very helpful! Austin was knowledgeable and made things so much easier and then my man Connor came in for the clutch, at just the right time. I really appreciate their help!”

“Nate and Matt at NAPA were exceptional today when we were 15 hours away from home and needed not only a part but tools to do the job! We came up to Destin Florida from Iowa for my daughters senior trip and 9 hrs into our 14 hour drive our brakes messed up. Found out we needed to replace our vacuum pump. Not only did the guys at NAPA price match our pump for us but they were extremely kind and willing to help us in any way they could and very understanding of us being so far from home with nothing to do the job. We can't thank you enough! You saved my daughters senior trip and helped us get our vehicle back on the road.”

“Great shop, the customer service was awesome from the office staff too the manager and the crew that worked in the shop. I would highly recommend Gerber collision center.”

“I believe I may have previously left a review for this tire center, but I had another phenomenal experience there today. Aiden and Shelly went above and beyond to take care of me. Jared was there to help as well. I get my oil changed there every time and they always surpass expectations. I have been having issues with my oil either leaking or burning fast. I was on my way to Atlanta and they helped keep me safe. This means the world to me and I am very grateful. Way to go Tire Center 1362. You’re the best!”