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“I’ve been a customer with fifth third for a long time, recently had an issue with one of my accounts. I called and got Caleb at this branch who got me a resolution right away with great customer service. Thank you!”
“I stopped in to get information about opening an account and the desk employee, Joanne gave me information and was very helpful. She explained everything I needed to know and was very friendly and knowledgeable. I’m going to recommend others that are interested in opening an account at Trustco!”
“I love the new virtual teller machine that you can use anytime, 24/7. I was a bit leary of trying it, but was amazed at the ease. I deposited 2 checks. It gives you a receipt with the pictures of the checks on it. Super easy and an awesome benefit for someone with hours like me, that make banking hard.”
“I am there multiple times a week. The staff is always friendly,the bank is always clean and when I go to the ATM I never have a problem. Great place to do your banking!!!”
“Elodie helped us set up an account for our teen today and I was very impressed with her professionalism and patience, especially helping us at the end of the business day. She made the whole process simple and effortless. Highly recommend her and this bank.”
“The ATMs work everytime and clean inside. Although the employee wasn't very friendly when I told him I can't use torn or marked bills out of the country.”
“Great customer facing staff but the manager is another story. She's very nasty and condescending almost like we should be happy she allows us to bank there. Good bank just learn to go around management team”
“I keep my savings and my personal mortgage in this bank. All of the tellers, loan officers and managers know me by name. I see them out in the community on various volunteer organizations and so on so they care about the community!. This is a solid group of people who work hard, are friendly and always helpful. I love this bank and I try to refer people to this bank when I can. In a world of corporate feeling banking institutions, this bank stands apart as a community minded bank!”
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“As a Commercial Lender and Business Banker, James Jerome is number one (#1) on the Crews Bank team! James is responsive, dedicated, thoughtful and works hard to do what is best for my commercial real estate Buyers who are looking to purchase businesses and businesses with real estate. I trust James to do what can be done to secure a business loan or line of credit for the commercial real estate Buyers from Sarasota to Punta Gorda, James is my preferred local Commercial Banker!”