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“I had a great experience when I went to Relax the Back. I was able to try out four different pillows before getting the pillow that works best for me. It only took my husband two pillows to find out which one works best for him. We were able to try out one pillow at a time and we did this in a little over a months time. I took A pillow home for about a week, try it out, and then I would bring it back and get another pillow, until I found the right one.”
“We have a split king and bought new mattresses from City a couple years ago. They said our adjustable base was still good and we wouldn't be needing a new one. Last week one side stopped working. I called City and they scheduled a service call even though I didn't buy the base from them. Rene showed up and figured it was something simple. He fixed it and he was happy it was a simple fix. $45 service charge and we were good to go. City had a perfect opportunity to make a big deal out of it but did what businesses are supposed to do. Treat the customer honestly and make them happy. Thank you Rene and City Mattress. Great impression!”
“Received our mattress at a great price and the manager, Dave, honored the promise of meeting the lowest price possible even when compared with other companies. The customer service was terrific, and we received the mattress on the exact day and time as scheduled. Very happy with our purchase and the way we were treated.”
“We bought a 7 seat sactional yesterday. This was our 2nd time in the store. Jose was the sales assistant and was excellent. He took the time to listen to our questions and suggested better solutions then we had thought of ourselves. Anxious to receive it and put it together.”
“We had a great experience with this store. The owner’s were responsive to our coffee table experience.
They were very gracious in refunding our entire cost of the table, even after 5 months!
The reason for the return was in no way their fault. They wanted us to be happy with our purchase and when they couldn’t provide us with a new version of our returned table, they credited our account.
We will not hesitate to do business with them again.”
“Angela is the MOST experienced, knowledgeable and patient sales associate that I have ever worked with! She knows her product lines thoroughly and is always ready with a smile and an espresso! My clients are continually blown away by the service at Casa Italia! Thank you for making my job easier!”
“Since moving to Naples, FL I have bought all the furniture in my new home working with Brian Bailey. I cannot say enough about his wonderful design skills, personality and professionalism.”
“Love this Target! Selection is amazing, and the staff is super friendly. They have a Starbucks in the Target, like most, but there are 2 others in the mall if you forget to stop there. It is like 10 or 20 cents more expensive than other Starbucks'. Make sure you check out with Kathleen, she is one of the sweetest people I have ever met!”
“Rich, Kelly and the team at Richlin International surpassed my expectations on a recent kitchen project I had done. They went above and beyond to ensure I received the best quality products at a great value. I look forward to working with them on future projects and would highly recommend them to anyone looking to build, renovate or update their homes with curated, high quality European products.”
“They have a pretty good selection of epoxy River tables, however the epoxy that their supplier is using is pretty poor quality as the clear epoxy should look like glass and that is not the effect that any of these tables had. I happen to be in this business of making these products and would hope that Furniture Factory would insist that their supplier use a higher quality epoxy product. Overall their service was fantastic and they were not pushy at all. They had some pretty unique pieces of other Furniture though that I definitely would be interested in when I get my new house.”
“Sometimes the right person answers the telephone, for us that was Nicole Brandi-Newmark! We were searching for help with a newly purchased condo, sent Nicole our floor plan, told her what our vision was, and within days she sent us well designed computerized models of our space. We scheduled a few Zoom calls, discussed different options, and everything seamlessly fell into place.
Nicole was very professional, kept the project moving forward, otherwise we would still be "shopping" for furniture, and kept us informed as to the status of the order until delivery day. By the way, she even made time to meet us at the condo when the furniture was delivered!
The photo doesn't do justice to the beautiful furnishings which are perfectly sized, incredibly well made, and very comfortable.
Our next trip to Bassett will be to find more pieces to compliment and finish our wonderful new space!
Nicole is a pleasure to work with, and we highly recommend reaching out to her for your next home project!”
“How beautiful is this space? For people who love interiors and design, this is a must see spot. I love all the showrooms and art galleries. They also advertise for people who need office space, or want to host special events! Easily located right off of I-75”
“I just love this place. Dr. Gearing is smart, thorough, and very pleasant. Christine was so awesome. She was very helpful and knows her stuff. I am again pleased with my experience! And to top it all off, I got 2 pairs of prescription glasses and 2 pairs of prescription sunglasses with protection plans on all for $1,388 including tax. That’s unheard of!”
“David and Patti went above and beyond... David secured inventory initially unavailable and Patti was very helpful in helping me select the right bedding options! Highly recommend”
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“So much appreciation to Ed, who helped every step of the way so that we could have same-day delivery (arranged late in the day) of box spring right before arrival of guests. He was kind, efficient, and had a great can-do approach! Highly recommend.”