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“Robbi, our Ethan Allen sales guru, was a professional par excellence! She is knowledgeable, efficient, and incredibly helpful. Nothing was too big or too small for her!”
“Ross's a place you need to pick through many times you don't find anything but every once in awhile you find a gem! I found a great dress for my son's wedding”
“Sometimes the right person answers the telephone, for us that was Nicole Brandi-Newmark! We were searching for help with a newly purchased condo, sent Nicole our floor plan, told her what our vision was, and within days she sent us well designed computerized models of our space. We scheduled a few Zoom calls, discussed different options, and everything seamlessly fell into place.
Nicole was very professional, kept the project moving forward, otherwise we would still be "shopping" for furniture, and kept us informed as to the status of the order until delivery day. By the way, she even made time to meet us at the condo when the furniture was delivered!
The photo doesn't do justice to the beautiful furnishings which are perfectly sized, incredibly well made, and very comfortable.
Our next trip to Bassett will be to find more pieces to compliment and finish our wonderful new space!
Nicole is a pleasure to work with, and we highly recommend reaching out to her for your next home project!”
“Rich, Kelly and the team at Richlin International surpassed my expectations on a recent kitchen project I had done. They went above and beyond to ensure I received the best quality products at a great value. I look forward to working with them on future projects and would highly recommend them to anyone looking to build, renovate or update their homes with curated, high quality European products.”
“I had an outstanding experience with the team at West Elm. I recently ordered both patio and living room furniture, and throughout the process the staff provided excellent customer service and communication.
According to my order tracker, all of my furniture had arrived at the delivery center except for one item. I was concerned about coordinating the delivery, but the store manager went above and beyond by working directly with the delivery center to accommodate my request. They were able to split the delivery and schedule it on my preferred date, which made the entire process much more convenient.
It's rare to find a team that is so responsive, proactive, and customer-focused. I truly appreciate the extra effort and highly recommend this store to anyone looking for quality furniture backed by exceptional service. Thank you for making this a smooth and positive experience!”
Home Decor
Home Decor
Home Decor
Home Decor
Home Decor
Home Decor
“This is the third sleep number bed I’ve purchased from this store. Karim was very helpful and knowledgeable in explaining the new line up of beds. A simple process that left us extremely satisfied!”