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“Everyone is always helpful and knowledgeable. On my last visit, Tom was very helpful im the plumbing department and explained things quickly and easily to get my project completed the right way.”
“Great selection of stuff, great prices, staff was very helpful (they went in the back to see if they had any more of the counter I was looking for and came back with a whole pallet). Definitely coming back here.”
“I love this place!! They always have new items in there every time I go and everything is priced to sell. Last item I just purchased was a brand new GE mini fridge for $90 and same model on Amazon is $299. Everyone that works there is always there super helpful, they even helped load the fridge into our car. Also, veteran owned and operated so we like to support and thank the owner as well!”
“Today Manager Alex
Really went over and beyond to offer me The Best Customer service and Customer Satisfaction concerning a tankless water heater I was experiencing problems with. He provided me with seamless Satisfaction to help solve my problems and issues with this tankless water heater.
By the way the Customer service desk also was engaged to help concerning my issue by escalating this situation to manager Mr Adam to see if there was anything else that he could do to help solve My issue. He was very patience and understanding and showed much concerns to resolving My issue to my Satisfaction and I'm forever grateful for the complete resolution and solutions to resolve this problem.
I am a customer ?% satisfied.
Thank you very much”
“I normally dont take the time to review anything other than restaurants, but I wanted to take time to thank Connie for making my trip to Lowes enjoyable. She helped me with what I needee and let me know about all the benefits of being a Lowes MVP. Great customer service”
“An experienced staff that can help you with all your needs. Super convenient and easy on the pocket. One of the best well-organized hardware stores I've ever been to.”
“Some employees dont like to be "bothered" with questions about what you are looking for in the store,and dont speak spanish,beautyfull flowers,practical store”
“We just purchased bathroom vanities, a linen closet and marble sink tops. The quality and all-wood construction of the items is excellent. We also sat with the staff and planned out a complete set of kitchen cabinets that we are in the process of ordering. We had previously planned the same kitchen at a major home improvement store and the prices from Home Outlet came in at 1/3 of the overall cost.Our experience with the staff was also excellent. They were knowledgeable, friendly and helpful. High praise to Joe for his help in the process. He made our whole experience stress free and rewarding. He even followed up to give us a couple of extra installation tips at home. Thanks Joe.I highly recommend Home Outlet to anyone looking for high quality, low-cost home improvement items.”
“I went to Home depot to purchase a volt reader and was helped by employee name Wayne. He was amazing and he had great customer service skills. He was very knowledgeable about the electrical department. Thanks Wayne for your help.”
“It's a Home Depot. This one is organized pretty well and they don't change things significantly often. The stock is pretty good however, don't rely on the app or website quantities if they are below 3.
Garden center is stocked fairly well with healthy plants. There are still a few workers there that are experts but not like the old days when they would hire department experts and they would be in force. Now it's pretty much just stockers who knows where their inventory is in the store and on the shelves. If you have the app, it will tell you isle and bay number.
You do have to hunt someone down in most cases if you need help. Just not the fully staff store it used to be. Most HW stores are getting that way. The staff is generally nice and willing to help.
The paint department still has quite a selection and of course they will match your color just like anywhere else that sells paint.
Just like everywhere else, mostly self checkout. They need to have service registers open though, a store like this has too many items that require intervention.”
“07/05/24:
Dept 21: Woodcutting department, John went above and beyond to help us with the woodcutting with an amazing positive personality, friendly, and courteous
Cashier: Carrie was very friendly and courteous
Amazing customer service on their part.”
“I went to Home depot to purchase a volt reader and was helped by employee name Wayne. He was amazing and he had great customer service skills. He was very knowledgeable about the electrical department. Thanks Wayne for your help.”
“Amazing customer service at this location wow ? Home Depots customer service is usually pretty good but Natalie at Pro Desk and Gustavo in flooring really went out of their way to provide excellent professional service, very grateful for their help. ☺️”
“Alex, the salesman in the doors and windows department, is a great salesman. He helped me a lot and made it easy for me to complete the purchase quickly. Thanks, Alex, I'd love to find more salespeople like you along the way.”
“I WON the Lowe's monthly SURVEY drawing! It is a real thing. Regardless of that, I always shop LOWES (instead of the others) bc they are non-political and unbiased. They don't take a position on social or political issues - some say that is cowardice, but I say it is just good, smart business. Religion and politics have other forums. They DO sponsor community charitable events, so you may see the occasional Boy or Girl Scout, or school sports team out front raising money for uniforms. That is a good thing. My LOWES is a solid part of our neighborhood community. Sorry to hear of the occasional mishaps in these other reviews. We all have occasional SNAFUs, and we all can do better. That's called Life. Meanwhile, let's appreciate with gratitude all the resources we do have!”
“Had a great experience with Carlos, the manager. He was very knowledgeable and helpful.
All the employees in the store have a very friendly and upbeat attitude.
Their in-store pick up services are very efficient too. Will definitely be a loyal customer.”
“Outstanding service Home Depot truly goes above and beyond to assist its customers. It's clear that this company is dedicated to finding ways to help and make your experience seamless. Highly recommend for all your home improvement needs.”
“I always say Lowe's is better than home.Depot, it just feels better to me.I would go to any Lowes first i have spent thousands of dollars there at different locations , but always lowes the best i've gotten to know the employees as well.They are very kind and they would help you at any point”
“On Thursday bought a quart of paint. Told the young man its satin. He said no it's semi-gloss so that's what he gave me. Did the touch up. After it dries it's not right. Went back they gave me the correct one but the guy said I had to pay for it. No thank you. Spoke to higher up. They fixed the issue. Thank you very much. The young lady helped me and kept apologizing with sympathy. Not that she had to but it was sincere. She wanted to. Now that's great costumer service. Thank you again, night higher up. This better not get you in any trouble. Home Depot need peopl like you all. Keep up the good work. Blessings”
“As a roofing contractor with Heaven Sent Roofing, we work in multiple cities across Florida, and one thing we can always count on is Home Depot being conveniently located wherever the job takes us.
The Orlando location is no different. The store layout is consistent and easy to navigate, which saves us valuable time when we’re picking up materials between job sites. They consistently have the supplies, tools, and jobsite essentials we need to keep our projects moving efficiently.
The staff has always been helpful, professional, and willing to assist when we have questions or need to track down specific products. For contractors and homeowners alike, this location makes it easy to get in, get what you need, and get back to work.
Appreciate having a dependable supplier in every city we serve.
– Heaven Sent Roofing”
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“By far this Lowes has good quality rentals! The guy who runs the tool rental is to thank for that! He makes sure to repair all equipment if it's broke. YOU WILL BE HAPPY YOU CAME AND RENTED STUFF HERE”