Budget Car Rental

Car Rental
Hours: Budget Car Rental receives mixed reviews from customers. The check-in process is often described as miserable, with reports of rude staff who are unhelpful and aggressively push unnecessary add-ons for commission, sometimes providing misleading information. Wait times to pick up a vehicle can be very long, with counters frequently understaffed and staff overwhelmed. Issues with vehicle preparation are common, including cars that are not clean enough, with smeared windows and a lack of basic supplies like windshield washer fluid. Problems with activating requested features like Sirius Radio are also reported, with customers unable to get help. However, the company also has positive aspects. Some customers report that the cars themselves are awesome, clean, and run well. Those who join the Fastbreak program praise the quick and easy service, having their car ready upon arrival with no waiting. Staff are also noted as being nice when interacted with. An app in beta stage for reservations has been mentioned, though it has caused some confusion.

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