Metro by T-Mobile on Cleveland Ave offers prepaid plans and phones from brands like Apple and Samsung. Multiple reviews highlight outstanding and friendly customer service from the staff. Customers describe the employees as professional, kind, knowledgeable, and helpful, noting excellent attention and patience in answering questions. The staff is praised for being efficient, for problem-solving, and for making visits feel enjoyable rather than a chore. Specific mentions include a staff member offering water on a hot day and another helping to fix a phone issue. Customers state they will always return to this location, calling it the best.
This store is the best in town! And Paul is the best in the business. I won't see anyone else unless it's something minor.
December 2025
Paul the manager was very knowledgeable,and patient he saved my phone,I could not get it to work correctly.thank you Paul mercy!!
December 2025
Stopped in here a couple times recently, and I have to say I received the BEST service I've had at a metro store EVER, and I've been to a few in the past 15 years! Paul is great, and his staff is pretty awesome, too! Thanks, guys, for reminding me why Ive stayed with Metro PCS for so long!!
