Metro by T-Mobile on Cleveland Ave offers prepaid plans and phones from brands like Apple and Samsung. Multiple reviews highlight outstanding and friendly customer service from the staff. Customers describe the employees as professional, kind, knowledgeable, and helpful, noting excellent attention and patience in answering questions. The staff is praised for being efficient, for problem-solving, and for making visits feel enjoyable rather than a chore. Specific mentions include a staff member offering water on a hot day and another helping to fix a phone issue. Customers state they will always return to this location, calling it the best.
