The Verizon store in Fort Myers provides mobile, 5G home internet, and business services. Customers can schedule in-store appointments or place orders online for pickup, delivery, or free two-day shipping. Reviews consistently highlight excellent service, describing staff as extremely patient, informative, knowledgeable, helpful, nice, professional, and super customer-oriented. Employees are noted for explaining everything clearly, walking customers through great deals, and efficiently resolving even convoluted issues with kindness. The service is frequently called fast and efficient, with multiple reviews awarding a perfect rating and strongly recommending the store. The location offers convenience both in-person and through various online order pick-up options.
This was hands down the best phone experience I’ve had. Jay was extremely helpful and knowledgeable and offered great tips that I will definitely use moving forward.
He even offered great advice on moving my company cell number to my new personal phone.
Thank you Jay! 👍
December 2025
Great customer service thanks to Lance and another great gentleman who helped us add a line and update our plan!! 10/10 experience! Thank you!
December 2025
I was up for a promotion phone and we had a few issues . We had a great rep by the name of Darien and he had great customer services and was very knowledgeable. I highly recommend Darien.
