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“New lenses came in wrong. Patrick did all feasible ways to find the problem. After a recheck, my right eye astigmatism was missing. New lenses ordered which I’m waiting on. Customer service was the best.”
“I recently switched my prescription to Costco because Walgreens changed their policies without letting me know and gave me a very very hard time trying to get just 10 days worth so I didn’t go completely without while trying to switch pharmacies. Costco did not hesitate to fill my remaining 15 day prescription while also searching for the best price whether it was from their membership or my insurance. I noticed the pharmacist at the cashier knew almost everybody’s name, and ask them how people in their family were doing (by specific names and illness) and I’ve also never been treated with such a respect when picking up my medication. 10/10 recommend this pharmacy.”
“Helpful employees. They even have hearing aid store and pharmacy inside. Join to get a membership and you get regular or premium gas at a price better than any gas station around. You can only get the gas as a member. You can't share membership card. They just added an outside location to make spare car keys. Yes they sell in bulk but price competitive especially vs Publix. The only downside are there are no signs to indicate what is down the isles. This is a Costco strategy to get you to spend more time shopping. There is a modest food court that is usually busy. It helps to provide a spot to sit, rest and curb your hunger from all the walking you do there. We got a whole home generator at a better price plus a Costco card to use , based upon the refund you get , based upon the price of the generator. My neighbors used them to book a flight and hotel to Hawaii that they said was great. They also have car bays to change car and pick up tires. I think that is the only car service they provide. They sell a lot of TV's.”
10AM - 8:30PM
7171 Cypress Lake Dr #351a, Fort Myers
Wholesale Stores
“I bought my hearing aids at Costco about 5 years ago. I am just now having problems with them that are no longer covered by my warranty. When I bought them, I had already purchased one hearing aid from a doctor, who sold me ONE for $1500. It was refurbished. I needed two but could not afford them. One year and 2 weeks later, it stopped working. I took it back, and they told me that since I hadn't bought the extended insurance, it would cost me $200 to look at it! That's when I decided to give Costco a try.
I was already a member, so I went in. They did the same kind of hearing test that the doctor had done with me, then told me I could get a PAIR of Hearing Aids for $1399!!! Less than the refurbished one I'd gotten from the doctor. I was thrilled! I've told numerous people about the great job they did, plus the 3 years of insurance I got...FREE! I lost one hearing aid in one hurricane, and got it replaced FREE. Then I lost the other in another hurricane! Same story. One stopped working, and I took it back, they replaced it free of charge!
After all these years, I've lost one, and the other has stopped working...(Don't judge! My cat tripped me and broke my hip. Can't walk or get down to look for it!)
Guess where I will be going to get my new hearing aids? You got it! Costco! The price has gone up a bit ($1,500) but they are still great. I'll let you know if I find any problems with the new ones.”
“This is a GREAT Sam's Club, primarily because we can avoid the crowds (seems always are there) by ordering online and picking it up curbside. The crew that does the delivering curbside are ALWAYS in a good mood (even if they are not feeling great), helpful, courteous and wonderful. The people who pick out our products always shop the way we would, picky about produce, meats and mindful of the "best by" dates. We are extremely thankful for this Sam's Club, love most of the Member's Mark products and will continue with Sam's for the duration. Every once in awhile, we shop inside to see if there are any changes, but usually, we stick to what we know, all tried and true products. I do wish Sam's Club would bring back their Member's Mark BBQ Chips; they were the best anywhere and far better than Lay's or any of the commercial brands. But, I will not hold it against them.”
“I've done a good amount of deliveries, but this place stood out for how nice and helpful everyone was from the very beginning!From the front of the store to the to the back of the warehouse everyone seemed to be in a good mood and greeted/directed me to the right areas I needed to be in.Dave immediately helped my van get loaded and showed me how they organized the boxes. Then, (I hope I get her name right) Camila was very helpful by writing the numbers on the boxes to make sure they were all grouped together which was a HUGE help, so thank you and sorry if I got your name wrong!Overall a very solid team with welcoming vibes which you don't really see early in the morning haha10/10 would deliver again!”
“I have had nothing but good exper With Costco pharmacy on Cypress Lake. Staff are efficient and courteous. YThey have been quick to help when something is needed. Our prescriptions are most often $0 or a few dollars at most. .”
“Tanner in the meat department went fat above his duties to help me get a box of meat that didn't have the correct bar code to get out the door. Steve also helped me find the box to start with.”
“The staff has always been very helpful when checking out. The ones in the meat department have always answered any questions. They are helpful in finding items I could not locate. The store is mostly full of shoppers when I am there. The only thing I would say to improve, maybe be a larger store closer to CapeCoral.
O' yes, the most important part. They carry a lot of Keto, Bobby approved items. Thank you Costco!”
10AM - 8:30PM
7171 Cypress Lake Dr #351a, Fort Myers
Wholesale Stores
“I just had THE BEST customer service experience I have ever had. I developed a leak in a tire that I had purchased from Costco and it was already 7:45pm. I knew the tire would not last very long because it had already lost 10 pounds of air in an hour. I went to the tire center at Costco where Justin and Pete were closing things down for the day. These guys, without hesitation, put my car in the lift and had it repaired within 20 minutes. I was amazed at how nice and professional they were especially considering I came in right at closing on Halloween night. I'm sure they wanted to get home to their kids but they stayed and made sure my vehicle was safe and ready for the road.
I am so glad I bought my tires from Costco and I will never go anywhere else for tires. Justin and Pete deserve a gold level ATTABOY!”
“It was our first time at this location…. Lots of pumps to choose from. Clean, spacious and an attendant on hand.
No wait time and a digital board to show what’s available!”
10AM - 8:30PM
10088 Gulf Center Dr, Fort Myers
Wholesale Stores
“My dream house is on the ocean nextdoor to a Costco. I'd buy a $5 chicken every day for my dogs. I'd eat pizza at opening, hotdogs for lunch and salad and ice cream for dinner. Eat like a king for ~$10 a day. If you optimize your food spend, Costco is an essential part of meeting your budgets. Buy in bulk but only stuff with long shelf life. Freeze bakery stuff and air fryer your brings is back alive.
PS- The Costco in Naples always has less of a selection of often less is on sale, make the short drive north for better savings and selection.”
“Dr. VanEenenaam the in house optometrist and his staff are wonderful. My wife and I have been treated by them for 2 years now and always feel we are getting the best care. They are very professional, thorough, courteous and very easy to communicate with. Highest recommendation.”
“Restaurant depot is a great resource for small restaurants of any kind. Been shopping here for years. Doug, Brian and Tamimi have always gone above to help me out. Whether digging something out of the deep freeze, getting a pallet down or bringing a product from another depot. Great team!.”
“Coming from Miami, this Bjs gas station takes the trophy. There is not 1 Bjs gas station in the whole Dade County that would even come close to how quickly you're in and out, and the people are nice.”
“They were unable to reset the pressure warning light so I had to go to the dealer after all which was an added expense and time inconvenience however they were very nervous nice.”
“I was on my way home so I stopped in here to grab pee pads for my dog. It's a really good deal. Considering if you go into the store you would probably only get 50 pee pads for $17.99 but at the club you get over 100 for the same price!!”
“What a great time shopping at BJs post back surgery! So helpful! AND when Leo loads your car, he does THE best job. Asked where to place things and was super kind and friendly! I so appreciate you, Leo!!! Thank you! ?”
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“Michael and Team from the pick up dept. are amazing !!! They are So efficient. We get fresh produce and soda 10-12 times a week !!! Very big loads !!! He literally gets us in and out in minutes !!! Even when he is busy he communicates when we are up and who would be the team member that would service us during f that stop. Amazing quick service.
Thank you Michael”